InvoiceCloud, Inc.

Executive Assistant

InvoiceCloud, Inc.  •  $100k - $135k/yr  •  Boston, MA (Onsite)  •  14 days ago
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Job Description

About InvoiceCloud

InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit  InvoiceCloud.com

Location: Boston, MA (4 Days in Office)

InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit  InvoiceCloud.com

We are seeking a highly experienced and results-driven Executive Assistant to provide comprehensive support to C-Suite Executives, ensuring seamless coordination across the executive leadership team.

This role requires a strategic partner who can manage complex schedules, handle sensitive information with discretion, and act as an extension of the leadership team. The ideal candidate will have a strong background in executive support, exceptional organizational skills, and demonstrated experience supporting board-level planning and communications.

Success Profile:

This role is anchored in four of our company’s core competencies. These competencies reflect the mindsets and behaviors that define success in this role. We outline how each competency translates into real-world actions and outcomes specific to this role.

Results Driven

  • Seamlessly manages multiple executive calendars and adapts quickly to shifting priorities, such as reorganizing the schedules to accommodate urgent meetings.
  • Demonstrates flexibility and resilience by adjusting travel and meeting logistics in response to evolving business needs.
  • Acts as a strategic thought partner to executives, contributing insights during planning sessions and maintaining strict confidentiality with sensitive information.
  • Champions the vision and organizational goals, representing leadership priorities in cross-functional meetings.
  • Coordinates logistics for meetings and events, ensuring smooth execution and attention to detail.

Takes Ownership

  • Operates with autonomy and initiative, applying sound judgment and decisiveness to prepare briefing materials and manage complex topics without overburdening executive leadership.
  • Proactively aligns support with strategic goals by understanding the company’s mission and anticipating executive needs.
  • Coordinates logistics and communication for meetings and customer engagements, serving as a trusted liaison across stakeholders.

Drives Efficiency

  • Identifies scheduling conflicts in advance and proposes effective alternatives to maintain momentum.
  • Implements streamlined processes for executive travel and approvals, ensuring timely and high-quality execution.
  • Anticipates challenges and delivers thoughtful solutions with minimal direction, enabling smooth day-to-day operations.

Innovative

  • Leverages GenAI tools to automate meeting summaries, optimize scheduling, and enhance executive time management.
  • Continuously explores new technologies and platforms to improve productivity and communication across the leadership team.

Requirements:

  • Minimum of 5 years of experience supporting C-Suite executives.
  • Demonstrated experience handling sensitive board-related information and serving as a liaison between executive leadership and board members.
  • Proven expertise in travel coordination and event planning.
  • Strong proficiency in productivity and collaboration tools.

Benefits:

We offer a competitive benefits program including:

  • Medical, dental, vision, life & disability insurance
  • 401(k) plan with company match
  • Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
  • Mental health resources
  • Paid parental leave & Backup Care
  • Tuition reimbursement
  • Employee Resource Groups (ERGs)

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Base Compensation Range $100,000$135,000 USD

InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.

This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.

If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com

Click here to review InvoiceCloud’s Job Applicant Privacy Policy.

For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.

InvoiceCloud, Inc.

About InvoiceCloud, Inc.

InvoiceCloud provides modern digital payment, customer engagement, and outbound disbursement solutions. The company services more than 3,200 customers across the utility, government and insurance industries and is a leader in the electronic bill presentment and payment (EBPP) space. InvoiceCloud’s SaaS platform enables continuous enhancements to the customer experience resulting in higher digital payment, AutoPay, and paperless adoption rates. By switching to InvoiceCloud, clients can improve customer engagement and satisfaction while lowering costs, accelerating payments, and reducing staff workloads. To learn more, visit invoicecloud.com.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Boston, Massachusetts
Year Founded
2009
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