Job Description

WHAT IS THE OPPORTUNITY?
Join RBC's executive leadership team as Executive Assistant to the Group Head, Technology & Operations. In this pivotal role, you will provide comprehensive administrative and executive coordination support, enabling our Group Head to focus on strategic priorities while you manage the operational complexities of a fast-paced, high-impact environment. You'll be the trusted right-hand to a senior leader, orchestrating calendars, meetings, and initiatives that drive organizational transformation.

WHAT WILL YOU DO?

Executive Calendar & Meeting Management

• Serve as the primary point of contact for the Group Head, Technology & Operations
• Manage complex executive calendars, prioritize competing demands, and coordinate all meetings, conferences, and travel arrangements
• Organize recurring and ad-hoc meetings including executive leadership forums, strategic planning sessions, board presentations, townhalls, and one-on-ones with direct reports

Strategic Administrative Support

• Monitor and manage executive inbox; filter, prioritize, and delegate inquiries appropriately
• Prepare comprehensive meeting agendas, presentation materials, and briefing documents
• Follow up on action items and deliverables; coordinate with internal stakeholders and cross-functional teams

Stakeholder Collaboration & Coordination

• Collaborate with other executive assistants across the organization to align calendar management and plan cross-functional meetings and events
• Facilitate communication between the Group Head and internal/external stakeholders

Operational & Engagement Support

• Support employee engagement initiatives including team events, strategy sessions, coffee chats, focus groups, and connection opportunities
• Assist with executive communications, internal announcements, and leadership updates
• Organize business planning sessions, strategic reviews, and management team meetings

Continuous Improvement & Agility

• Demonstrate flexibility and adaptability in a rapidly evolving technology and operations environment
• Proactively identify and implement operational efficiencies and process improvements
• Leverage new tools, platforms, and digital capabilities to enhance productivity and support hybrid work models

WHAT DO YOU NEED TO SUCCEED?
MUST HAVE:

• 10+ years of executive administration or coordination experience supporting C-suite or senior-level management in complex, matrix organizations
• Proven experience supporting executives in technology, operations, or financial services environments
• Strong interpersonal and diplomacy skills with demonstrated ability to engage professionals across all organizational levels and external stakeholders
• Exceptional organizational and prioritization capabilities; ability to manage multiple competing demands in a fast-paced environment
• Ability to thrive in a collaborative environment and work effectively with minimal supervision
• Proficiency in adapting to change and navigating continuously shifting priorities and requirements
• Expert-level proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
• Strong calendar management and scheduling skills; experience managing complex executive calendars
• Excellent written and verbal communication skills
• High degree of discretion and ability to handle confidential information with professionalism

NICE-TO-HAVE:

• Experience supporting technology or operations executives
• Knowledge of RBC policies and procedures (vacation/absence management, expense guidelines, travel policy, compliance requirements)
• Familiarity with Workday or similar enterprise systems
• Understanding of technology terminology and digital transformation concepts
• Experience in a regulated financial services environment

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Opportunities to take on progressively greater accountabilities

#LI-POST

#LI-Onsite

Job Skills

Adaptability, Calendar Management, Confidentiality, Data Gathering Analysis, Interpersonal Relationships, Office Administration, Presentation Software, Time Management, Word Processing Software

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-02-23

Application Deadline:

2026-06-08

Note Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.