Job Description

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

• Provides administrative and clerical support for the Business Development team as well as other teams supporting business growth initiatives and strategies.
• Works collaboratively with key support personnel within the organization to meet company objectives, goals, and projects as needed/directed.
• Resolves day-to-day administrative and operational challenges utilizing critical thinking skills and independent decision-making as appropriate to the role.
• Coordinates and maintains meetings, calendars, schedules, conferences, training sessions, special events, travel, invoicing, and expense reports as directed.
• Maintains strict confidentiality of departmental records, sensitive information related to the company, patient information and employee information.
• Prepares and assists with creating presentations, charts, graphs, statistical reports, budget tracking/analysis, research and gathering of data, and other special projects as requested.
• Provides follow up and feedback, both written and verbally, regarding project findings and activities to key stakeholders.
• Drafts, generates, and coordinates routine correspondence; production (formatting/copying) and dissemination of documents such as presentations, handouts, training materials, and reports.
• Establishes, maintains, and updates files, databases, records and other documents.
• Responds courteously and professionally to internal and external customers via phone calls, office visits, correspondence etc.
• Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
• Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
• Regular and reliable attendance is required for the job.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

• Associate degree or equivalent work experience. Bachelor's degree preferred.
• Three (3) plus years of experience in administrative support role; prior experience with supporting senior leadership is a plus.
• Ability to thrive in fast-paced, deadline driven work environment.
• Strong organizational and time management skills.
• Excellent customer service skills and ability to communicate effectively, both verbally and in writing.
• Must have proficient computer skills, including Microsoft Office (Word, Excel, Power Point and Outlook); proficiency in USRC applications required within 90 days of hire.