Job Description

Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…

Come join the A-Team at AirTrunk, where the cloud meets the ground.

A Snapshot

Based in AirTrunk’s Tokyo HQ (Roppongi Hills), the Executive Assistant provides high-level executive support to the Chief Data Centre Officer (CDCO) and works closely with senior leaders across Japan and APAC.

This role goes beyond traditional executive assistance. It is a trusted partner position that enables the CDCO to operate effectively at scale in Japan’s complex business environment as well as across APAC and new markets by combining strong executive support, cultural fluency, sound judgement, and proactive problem solving.

The role offers high visibility across the organisation and regular interaction with senior leaders across Japan and the wider APAC business.

Your Day to Day

Executive Partnership & Support

• Provide day-to-day executive support to the CDCO, acting as a trusted partner and force multiplier.
• Strategically manage the CDCO’s time, priorities, and meeting cadence to maximise focus on the most critical business activities.
• Proactively review incoming requests and commitments to ensure alignment with executive priorities and business objectives.
• Exercise judgement to prioritise requests, manage executive access, and anticipate issues before escalation.
• Prepare high-quality presentations, agendas, reports, briefing packs, and meeting minutes.
• Manage confidential correspondence and sensitive matters with discretion and professionalism.
• Arrange and manage domestic and international travel, itineraries, and logistics.
• Process expenses, invoices, and financial reconciliations accurately and on time.

Japan Business & Cultural Interface

• Serve as a cultural and business bridge between Japanese stakeholders and global executives.
• Provide interpretation and translation support in select key meetings and engagements, enabling non-Japanese speaking executives to operate effectively while helping ensure clear communications across cultures
• Advise on Japanese business norms, stakeholder expectations, protocol, and communication approach to ensure outcomes land as intended.

Stakeholder Engagement

• Confidently engage with senior internal and external stakeholders, including Japanese executives, partners, landlords, and service providers.
• Support internal and external events, leadership communications, and ad hoc executive projects.
• Assist with cross business coordination and support additional leadership teams as required.

Change & Continuous Improvement

• Support the Chief Data Centre Officer through periods of growth and change by bringing structure, improving processes, and establishing effective ways of working.
• Identify opportunities to improve executive, office, and stakeholder processes to enhance effectiveness and efficiency.

Requirements

• 7+ years’ experience providing executive level support (c-suite or equivalent) in a fast-paced, international environment.
• Fluent in English and Japanese (written and spoken).
• Demonstrated experience supporting non-Japanese executives navigating Japan’s business environment.
• Strong judgement, discretion, and professionalism when handling sensitive and confidential matters.
• Advanced proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel), ERPs, timesheet, expense and travel booking systems (e.g. Concur & AMEXGBT).
• Exceptional organisational, communication, and stakeholder management skills.
• Ability to manage competing priorities, operate proactively, and remain effective in a fast paced, ambiguous environment.
• Confidence engaging with senior stakeholders and navigating hierarchy and protocol.
• Willingness to travel domestically within Japan, sometimes at short notice.
• Adaptable, resilient, and comfortable working through change.

The AirTrunk Culture
Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you Grow@Hyperscale and unleash your full potential.
The pace in which we operate means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive.
Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged. Now’s your chance to Grow@Hyperscale
**To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.**