Reporting to the Senior Assistant Director, you will enable the future workplace by designing and implementing new ways of working that enhance how people deliver value to stakeholders. This is a 1-year contract position, offering the opportunity to drive meaningful transformation through pilot projects in process automation and digital workplace enhancement.
Responsibilities:
Support pilot process innovation projects using design thinking methodologies to test and refine workflows, including piloting tools for organizing information, connecting insights from multiple data sources, and implementing process automation solutions.
Design user-centered solutions by mapping user journeys, defining user stories, and identifying pain points to create high-impact workplace improvements, including digital workplace transitions.
Engage stakeholders to understand workflow challenges and prioritize transformation opportunities that deliver the greatest value.
Support change management initiatives through conceptualizing communication and engagement plans that build buy-in for change.
Collaborate across teams on cross-cutting initiatives, particularly supporting Future Work and Future Workforce projects.
Requirements:
Degree in Design, Business, Change Management, or related field.
3–5 years experience in user experience design, business analysis, process improvement, or organizational transformation.
Experience with user research methodologies, journey mapping tools, design thinking facilitation, and translating user needs into practical solutions.
Excellent communication and facilitation skills, with experience engaging diverse stakeholders.
Familiarity with change management frameworks and methodologies.
Analytical mindset with ability to prioritize initiatives and measure impact.
Passion for improving how people work and genuine curiosity about user needs.
Duration/Working hours:
12 months contract (Immediate)
42 hours per week
Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.
Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.
We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.
Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.
