Job Description

Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services — educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

Position Type Hybrid (Monday through Thursday in office, work from home Fridays)

Hourly Pay Range $27.70-$30.00 per hour (commensurate with experience)

Key Responsibilities:

Executive & Administrative Support

• Provide direct administrative support to the Director of Learning & Development, including calendar management, meeting coordination, and preparation of materials
• Manage and organize email correspondence, including reviewing, sorting, and responding to emails on behalf of the Director of Learning and Development
• Draft, edit, and distribute professional communications, emails, reports, and presentations
• Serve as a point of contact for internal stakeholders related to training schedules, logistics, and follow-ups

Training & Program Coordination

• Coordinate logistics for training sessions, orientations, leadership programs, and workshops (virtual and in-person)
• Manage training calendars, registration lists, attendance tracking, and completion records
• Assist with onboarding and New Employee Orientation (NEO) scheduling, digital preparation, and documentation
• Support the preparation and distribution of training materials, evaluations, and follow-up communicationsData, Reporting & Systems Support
• Maintain accurate training records, spreadsheets, and learning management system (LMS) data
• Track participation, completion rates, and deadlines for required training programs
• Assist with compiling reports and summaries for leadership and compliance purposes

Collaboration & Process Improvement

• Work closely with Learning & Development Specialists, HR, and leadership to ensure alignment and smooth execution of training initiatives
• Identify opportunities to improve administrative processes, workflows, and communication related to learning programs

Qualifications

Required

• Associate’s degree or equivalent experience
• 3+ years of executive or administrative support experience, preferably in HR, Learning & Development, or training environments
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); experience with calendars and scheduling tools
• Experience supporting a senior leader or executive
• Familiarity with learning management systems (LMS)
• Ability to handle sensitive information with professionalism and discretion

Preferred

• Experience in nonprofit, healthcare, or human services environments
• Experience with software or tools that enhance job efficiency and output

Key Competencies

• Attention to detail
• Professional judgment and confidentiality
• Proactive problem-solving
• Strong interpersonal and collaboration skills
• Adaptability and flexibility in a fast-paced environment

Work Environment

• Combination of office-based and virtual work
• Occasional travel to training sites or events may be required

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• Discounts on Verizon mobile service
• And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

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