Job Description

Join the Chase Home Lending Marketing team as the Executive Assistant supporting the Chief Marketing Officer and senior marketing leaders. It’s a role where you’ll be a trusted partner to leaders who are shaping how we show up for millions of homeowners. You’ll work alongside marketers and executives across the business, coordinate the details that keep a busy team moving, and bring professionalism, discretion, and strong judgment to everything you touch. This role provides a platform for professional growth and skill enhancement on a results-oriented team with a focus on attention to detail and quality.

As an Executive Assistant in Home Lending Marketing, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level partners across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Manage complex executive calendars in a fast-paced, dynamic environment
• Triage incoming communications, prioritize appropriately, and share information with discretion
• Coordinate internal/external meetings and events, including catering, vendors, attendee communications, and onsite support
• Arrange complex domestic and international travel
• Process invoices and T&E expense claims, ensuring policy compliance and timely submission
• Plan and execute local events and employee engagement activities (team meetings, recognition, offsites)
• Provide onsite office support (facilities requests, supplies, guest reception, room bookings)
• Support onboarding/offboarding, including equipment setup requests and system access coordination
• Maintain confidentiality, enforce internal controls, and comply with firm policies and procedures
• Draft polished, high-quality communications for audiences at all levels
• Maintain department documentation (org charts, executive bios) and support edits/production of spreadsheets and presentations for client meetings

Required qualifications, capabilities, and skills

• At least five years of administrative experience
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans