Pyramid Global Hospitality

Executive Administrative Assistant

Pyramid Global Hospitality  •  United States (Onsite)  •  2 hours ago
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Job Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you will have an opportunity to do:

We are looking for a highly engaging, customer focused individual to join our team as Administrative Assistant. The successful candidate for this role is engaging, full of energy, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.

The Administrative Assistant provides support for the leaders of the hotel/resort and is responsible for variety of duties including, but not limited to: reporting, filing, answering phones, processing invoices, managing schedules and assisting with problem resolution.

Your Role:

  • Provide timely customer service to hotel/resort team
  • Asist with day to day operations of the main office functions and duties
  • Assist with the administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested
  • Create and distribute communication documents
  • Update postings and communication venues throughout the Resort
  • Process, in a timely manner, reports, invoices, bills and associated mail.
  • Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.
  • Open, read, and prepare answers to routine letters.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Take and distribute meeting minutes to appropriate individuals.
  • Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
  • Prepare letters, memos, and other documents
  • Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests.
  • Document and communicate all guest requests/complaints to appropriate personnel.

What are we looking for?

  • Someone with a passion and enthusiasm for helping others,
  • Someone who is collaborative in a team environment
  • Someone who listens and communication well
  • Someone with the demonstrated ability to work with confidential and sensitive information required
  • Someone with a strong attention to detail, while multi-tasking and delivering work on time required
  • Someone with the ability to build trusting working relationships highly desired
  • Someone proficient with computers and computer programs, including Microsoft programs required

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality

About Pyramid Global Hospitality

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com

In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!

What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.

There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Boston, MA
Year Founded
Unknown
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