Job Description

• Generate and process customer invoices accurately and within defined timelines.
• Manage accounts receivable activities, including payment follow-ups and collections.
• Monitor customer outstanding balances and maintain AR aging reports.
• Reconcile customer accounts and resolve billing and payment discrepancies.
• Record, verify, and allocate incoming customer payments.
• Handle approximately 100 customer bill payments and related transactions monthly.
• Coordinate with customers, sales teams, and internal stakeholders to resolve payment-related issues.
• Prepare monthly receivables, collection, and aging reports for management review.
• Process credit notes, debit notes, and account adjustments as required.
• Support month-end and year-end closing activities.
• Ensure compliance with company accounting policies and financial controls.
• Provide accounting handholding and functional support to internal teams on billing, receivables, and financial processes.
• Drive process improvements and maintain high levels of data accuracy.

Required Qualifications

• Bachelor's Degree in Commerce, Accounting, Finance, or a related discipline.
• 4-6 years of experience in Accounts Receivable, Billing, Credit Control, or Finance Operations.
• Strong understanding of accounting principles and receivables management.
• Hands-on experience working with SAP (FI/AR modules preferred)
• Advanced proficiency in MS Excel, including:
• Pivot Tables
• VLOOKUP/XLOOKUP
• SUMIFS
• Data Validation
• Financial Reporting and Analysis
• Excellent knowledge of customer account reconciliation processes.
• Strong communication, negotiation, and stakeholder management skills.
• High attention to detail and analytical thinking.

Preferred Skills

• Strong SAP transaction management and report extraction capabilities.
• Ability to provide accounting guidance and handholding support to cross-functional teams.
• Experience in B2B collections and customer account management.
• Knowledge of GST and invoicing compliance requirements.
• Good problem-solving and process improvement mindset.

Key Performance Indicators (KPIs)

• Timely collection of outstanding receivables.
• Reduction in overdue accounts and aging balances.
• Accuracy of customer account reconciliations.
• Timely closure of customer queries and disputes.
• SAP transaction accuracy and reporting effectiveness.
• Quality and accuracy of financial reports generated through Excel and SAP