Job Description

Reporting to the Credit Control Manager, AR Executive will be tasked to perform A&P clearing (U aging, follow-up with dispute case, reverse entry, Exceedra issue)

Functional Skills and Knowledge

• Own end-to-end AnP U-aging monitoring and clearance, including extraction, validation, analysis, reporting, and follow-up with Business Units and relevant stakeholders.
• Proactively follow up on overdue AnP balances, dispute cases, credit notes, and refunds, ensuring timely resolution and clear audit trails.
• Investigate and resolve incorrect postings and reverse entries, including Exceedra-related mismatches, working closely with BU, Claims, GL, and BPO teams.
• Track and manage main AR account parking items (e.g. R13), validate deduction details, and follow through with BPO or customers until full clearance.
• Coordinate with BU and Finance stakeholders on PnL charge proposals for long-aged or non-recoverable AnP items, supported by clear evidence and analysis.
• Monitor daily Exceedra Success and Error reports, raise and manage tickets with CSSC-Exceedra, and follow through until root cause resolution.
• Issue Credit Notes for approved AnP invoices based on validated BU or customer submissions, ensuring accuracy and system alignment.
• Maintain and update AnP trackers, matrices, and control logs, ensuring data integrity, version control, and transparency.
• Drive continuous process improvement, including simplification, standardisation, and better use of automation and system capabilities.
• Support audits, internal reviews, and management reporting by providing clear, defensible, and well-documented AnP positions.
• Perform other duties as assigned, with flexibility to support peak periods, year-end close, or escalation scenarios.

Education

Skills and knowledge

• Proficient in Microsoft Excel and Office tools; able to work with large data sets, trackers, and reconciliations.
• Working knowledge of SAP AR modules; experience with Exceedra or similar AnP systems is a strong advantage.
• Sound understanding of AR ageing, deductions, AnP mechanics, and clearing logic.
• Proficient in English (written and spoken).
• Demonstrates ownership mindset; does not wait to be chased.
• Adaptable and receptive to process changes, system enhancements, and evolving scope.
• Calm under pressure, disciplined, and dependable in execution

Education
Minimum Diploma or GCE ‘A’ Level in Accounting, Finance, or related discipline.

Work Experience
Minimum 1 year of experience in AR, collections, credit control, or related finance operations.