EXL

Executive

EXL  •  Republic of India (Onsite)  •  3 days ago
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Job Description

Minimum Requirements:

  • Candidate should at least be a graduate.
  • Candidate should be conversationally fluent in English and be able to read and write clearly and concisely.
  • Preference will be given to candidates with experience in training identification, assignment, and coordination.

Desired Skills and Knowledge

  • Desired if candidate has an experience in training coordination role, ideally within construction, civils, or multi-utility sectors.
  • Proven ability to manage multiple training events efficiently and with attention to detail.
  • Excellent organisational skills with the ability to juggle multiple priorities.
  • Experience using learning management systems, particularly Competency Cloud.
  • Capable of managing your own workload and meeting SLAs (e.g., via Freshdesk).
  • Confident in interpreting and analysing data (e.g., using Power BI).
  • Excellent verbal and written communication skills with a strong command of the English language.

Training Coordinator – Key Responsibilities

As a Training Coordinator, you will play a vital role in supporting our UK-based team by ensuring the smooth planning, coordination, and administration of training activities. Your responsibilities will include:

  • Relationship Building Foster strong, trust-based relationships with the UK team. Be proactive in seeking guidance and support when needed.
  • Training Coordination Plan and coordinate training courses and events, ensuring accurate records are maintained in Competency Cloud. Issue joining instructions to delegates in advance of each course.
  • Commercial Awareness Select appropriate training providers that offer the best value for money, ensuring alignment with our list of Approved Training Providers.
  • Stakeholder Engagement Liaise with both internal and external training providers to ensure a seamless experience for all delegates.
  • Record Management Maintain, update, and archive training records in a timely and accurate manner, in line with our SLAs.
  • Attendance & Certification Proactively track training attendance, issue certifications as required, and manage purchase orders, including amendments and receipting requests.
  • Onboarding Support Ensure new starters are added to Competency Cloud in line with SLAs. Record correct trade information, assign relevant e-learning, and provide system access.
  • Offboarding & Cost Control Archive leavers from Competency Cloud, review existing bookings, and cancel or reassign delegates where appropriate to minimise costs.

Minimum Requirements:

  • Candidate should at least be a graduate.
  • Candidate should be conversationally fluent in English and be able to read and write clearly and concisely.
  • Preference will be given to candidates with experience in training identification, assignment, and coordination.

Desired Skills and Knowledge

  • Desired if candidate has an experience in training coordination role, ideally within construction, civils, or multi-utility sectors.
  • Proven ability to manage multiple training events efficiently and with attention to detail.
  • Excellent organisational skills with the ability to juggle multiple priorities.
  • Experience using learning management systems, particularly Competency Cloud.
  • Capable of managing your own workload and meeting SLAs (e.g., via Freshdesk).
  • Confident in interpreting and analysing data (e.g., using Power BI).
  • Excellent verbal and written communication skills with a strong command of the English language.

Training Coordinator – Key Responsibilities

As a Training Coordinator, you will play a vital role in supporting our UK-based team by ensuring the smooth planning, coordination, and administration of training activities. Your responsibilities will include:

  • Relationship Building Foster strong, trust-based relationships with the UK team. Be proactive in seeking guidance and support when needed.
  • Training Coordination Plan and coordinate training courses and events, ensuring accurate records are maintained in Competency Cloud. Issue joining instructions to delegates in advance of each course.
  • Commercial Awareness Select appropriate training providers that offer the best value for money, ensuring alignment with our list of Approved Training Providers.
  • Stakeholder Engagement Liaise with both internal and external training providers to ensure a seamless experience for all delegates.
  • Record Management Maintain, update, and archive training records in a timely and accurate manner, in line with our SLAs.
  • Attendance & Certification Proactively track training attendance, issue certifications as required, and manage purchase orders, including amendments and receipting requests.
  • Onboarding Support Ensure new starters are added to Competency Cloud in line with SLAs. Record correct trade information, assign relevant e-learning, and provide system access.
  • Offboarding & Cost Control Archive leavers from Competency Cloud, review existing bookings, and cancel or reassign delegates where appropriate to minimise costs.

Minimum Requirements:

  • Candidate should at least be a graduate.
  • Candidate should be conversationally fluent in English and be able to read and write clearly and concisely.
  • Preference will be given to candidates with experience in training identification, assignment, and coordination.
EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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