RESPONSIBILITIES:
· Vendor and hotels communication and build strong relationships with vendors.
· Monitor vendor quality (hotel, coach, restaurants)
· Prepare and provide tour packets
· Manage hotel and vendor bookings and rooming lists
· Assist with resolution of operations/customer issues.
· Communicate with Flight Team on International & Domestic flight issues
· Other different jobs based on request of Operations Manager
· Support to logistics of Hiring, Mini training and Annual TLLG Training
· Maintain supply inventory
· Identify alternative vendors – restaurants, boat or opportunities for savings or to compensate program hits.
· Make product recommendation on COG
REQUIREMENTS
· Proven and effective travel industry experience (Minimum 2 years)
· Excellent interpersonal / communication and problem solving skills
· Conversational level English and Fluency Japanese (both written and verbal)
· Able to prioritize key actions to achieve goals and is a self-starter with high accuracy
· Proficient in Excel, Word
· Operations coordinating background would be a plus
BENEFITS
· Competitive salary package
· Incentive bonus based on targeted results
· Merit increase based on performance
· Vacation days
· Personal and professional growth opportunities
· Milestone bonus and travel certificate every 5th anniversary of employment at GCC
· Associate deals on worldwide GC Tour packages at discounted prices
· Referral bonus
· Comprehensive training program onsite
· Unique corporate culture with team building, community work, and corporate events
· Opportunity to work as part of an international team, interacting with colleagues worldwide
· Great opportunity to learn about all aspects of the travel business and advance your career
We’re in the business of changing lives—starting with yours. If you want your workdays to be exciting, challenging, and rewarding, consider a career at Grand Circle Corporation (GCC).
GCC is the largest U.S. provider of international vacations for Americans aged 50 and older. We’re a family of three brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. Our small group sizes, unsurpassed value and excellence, and unique itineraries position us as the industry leader in travel and discovery.
GCC works hard to provide a workplace that is stimulating, fulfilling, and meaningful for our associates—an environment where personal passion and professional potential are explored equally. Our associates are curious, compassionate, and hard-working people that strive for excellence. But we also like to have fun along the way. At GCC, we constantly challenge each other to try new things and find innovative ways of doing business. We encourage risk-taking in our associates—and we understand the value of learning from our mistakes.
Global citizenship is central to our success. Through Grand Circle Foundation, we commit our time, energy, and resources to the communities in which we live and explore. There are volunteer opportunities throughout the year; in fact, more than 95% of our associates participate. Whether biking the Pan-Mass challenge to support cancer research or helping a homeless veteran move into a new apartment, our associates help change the world every day. This emphasis on maximizing each person’s potential in body, mind, and heart embodies the true spirit of GCC.
We’ve been providing impactful, intercultural experiences for our travelers for decades. If you want a career that will change lives—both for our travelers and for yourself—view our open positions and submit an application today.
To learn more about our company values and our history, visit www.gct.com/general/about-us.
