Job Description

Role: Exam Administrator

Location: Campus-based

Salary: £26500–28000 per annum

Who You Are

You are organised, detail-focused, and tech-savvy, with strong administrative skills, excellent communication, and a commitment to accuracy and smooth exam operations.

About Us

Regent College London is a leading independent higher education provider, offering flexible and inclusive learning across multiple London campuses. We are student-focused, digitally forward, and committed to academic excellence.

The Role

Support exam operations by managing materials, schedules, records, Canvas assessments, and on-site exam activities while ensuring accuracy, security, and a smooth experience for students and staff.

Key Responsibilities

• Handling of exam materials: Scan, process, and organise exam papers and materials accurately, following exam protocols and ensuring the secure handling of all documents.
• In-person exam support: Provide on-side assistance on exam days, overseeing the set-up, managing exam materials, and addressing any issues that arise to minimise disruptions and ensure that exams are running smoothly.
• Administrative support: Maintain essential records, help with the coordination of exam schedules, and assist the Exam Manager with general administrative tasks to ensure efficient exam operations.
• VLE and quiz administration: Set up and manage quizzes and assessments on Canvas, ensuring settings, deadlines, and access permissions are configured correctly, and troubleshoot issues as they arise.
• Data and records management: Maintain and update spreadsheets for exam schedules, results, and candidate records, ensuring data is accurate, well-organised, and easily accessible for reporting purposes.

Essential:

• Administrative experience: Previous experience in an administrative role with strong organisational and coordination skills.
• Technical proficiency: Confident using technology and spreadsheets such as Excel for data entry and basic data management.
• Attention to detail: Strong focus on accuracy, confidentiality, and compliance when handling documents, exam materials, and data.
• Communication skills: Excellent spoken and written English, with the ability to communicate effectively with students, staff, and external partners.
• Organisational skills: Ability to manage multiple tasks, prioritise effectively, meet deadlines, and work efficiently in a busy environment.
• Flexibility: Willingness to work evenings and occasional weekends according to the exam schedule.
• Mobility: Willingness and ability to travel between Regent College London campuses, including Central London, Wembley, Kingsbury, and Southall.

Desirable:

• Education/exams experience: Previous administrative experience within an educational institution, examinations, or assessment environment.
• VLE experience: Familiarity with Virtual Learning Environments (VLEs), particularly Canvas.
• Data management experience: Experience maintaining examination schedules, candidate records, results, and reporting spreadsheets.
• Problem-solving skills: Experience troubleshooting technical or administrative issues and resolving them promptly.

What We Offer (some benefits subject to completion of successful probation)

• Health Benefits
• Life Assurance Plans
• Salary Sacrifice Schemes (Pension, Cars, Cycle to Work)
• Annual Leave & Holiday Benefits (Buy Holiday, Additional Christmas Leave & Carry Over Leave)
• Employee Assistance Plan (EAP) & 24/7 Access to GPs
• Employee Discounts (Gym, Shopping, Cinema)

Working Hours & Flexibility

• 40 hours per week
• Working pattern: This role will include evening and weekend work depending on exam needs

Compliance Statement

Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.