Job Description

What to expect:

The Training Design and Delivery team is responsible for the planning, development, and execution of company wide frontline training curricula. As a Hub instructor in EWR, you will be responsible for supporting the training team to deliver training and post training support in a variety of different subjects including Cabin Appearance, Lavatory and Potable Water servicing, Passenger Assistance, Baggage Acceptance, Interior Search, Flight Deck Clean and Electrostatic Spray. You will work with Station leadership and collaborate with UGE Learning and Development leaders for instructor certification progress and the strategic development of learning resources to effectively support Hub job functions.

How you will make an impact

• Manage multiple requests/projects and prioritize based on operational need.
• Manage a classroom and OJT of frontline and management employees.
• Maintain instructor qualifications as required for efficient trainings needed for Hub work.
• Able to self-manage in projects, instructional, administrative, and financial responsibilities.
• Support Hub transitions
• Support with training logistics documentations for any prerequisite requirements
• Other tasks assigned, as necessary.

What you will bring:

Required Experience, Qualifications & Skills

• Timely and accurate completion of reports, training sign offs and project deliverables
• Can manage multiple projects, priorities and deliverables against deadlines.
• Strong written and verbal communication skills- be able to build strategic working relationships with the operation and other departments.
• High level of MS Office proficiency required (Outlook, Teams, Word, PowerPoint, and Publisher)
• Ability to multitask and prioritize.
• Maintain cross utilized qualifications.
• This position may require up to 30% travel

Preferred Experience

• High School diploma required.
• Minimum 2 years of Airport Operations experience
• Experience teaching in a classroom environment or otherwise transmitting.
• Experience in a leadership role (i.e., Local Ramp Instructor, Qualified Instructor, or Supervisor)
• Knowledge to audiences using various mediums.

Note: For internal UGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here: Internal_Candidate_Eligibility_Form.2024

Total Rewards Salary will be competitive and commensurate with experience.

As a UGE employee you’ll receive the following:

• Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines’ amazing global network.

• Discount Program: 20% off for flight tickets with United Airlines

• Vacation, Sick Time, and Floating Holidays

• Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance

• Flexible Spending Accounts, Long Term Disability,

• 401(k)

• Paid Training

• Paid parking or transportation assistance

• Participation in the UGE annual incentive plan

ADA Specifications

• Ability to operate a computer to enter and retrieve data

• Ability to lift up to 70lbs on a consistent basis

• Ability to pass all pre-screening clearances (including fingerprinting, a background check, and drug screen)

UGE is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBTQ United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.

Newark Liberty International Airport