Job Description

Who We Are

Wellcove has been recognized as the nation’s leading full-service senior market solutions provider for over 25 years. Our solutions span the insurance senior market sector, focusing on long-term care and Medicare Supplement plans. However, we don’t stop there. Wellcove also addresses challenges faced in accident & health, disability, and supplemental health insurance programs.

Our team provides individuals and their families with peace of mind knowing their insurance needs will be met in a thoughtful, efficient manner. We are able to do this because of our dedicated associates, innovative solutions, and state-of-the-art technology.

Job Purpose

We are seeking a skilled Reporting Specialist to analyze business data, create accurate and insightful reports, and support decision-making across departments. The ideal candidate will have strong analytical abilities, experience with data tools, and the ability to present complex information clearly and concisely.

Essential Job Functions

• Collect, interpret, and validate data from multiple sources, ensuring accuracy and consistency
• Create, maintain, and manage advanced reporting, dashboards, and BI solutions
• Perform and document data analysis, validation, and mapping/design to improve reporting quality
• Review and enhance existing systems, and collaborate with teams to integrate new reporting tools
• Conduct market or operational research to identify trends and support strategic decisions
• Develop and implement data collection systems to optimize statistical efficiency and data quality
• Prepare executive-level reports summarizing trends, patterns, and forecasts using relevant data
• Work with management and stakeholders to gather requirements, provide updates, and build relationships
• Maintain compliance with data handling policies and ensure confidentiality of sensitive information
• Identify process improvements to streamline reporting workflows and reduce errors
• Analyze EVV data to identify missed visits, documentation inconsistencies, and compliance risks
• Monitor visit verification trends and recommend corrective actions
• Partner with operations to strengthen oversight and ensure adherence to state and federal EVV requirements
• Perform monthly reporting
• Other projects as defined

Required Skills/Abilities:

• Familiarity with automation tools to improve reporting efficiency
• Excellent computer skills including, proficient with Microsoft Office Suite, NitroPro, and PowerBi
• Ability to work remotely and independently
• Excellent communication skills
• Willing to learn new duties and technology-related skills, as required
• Collaborative team spirit

Education and Experience

• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.

Physical Requirements

• Sedentary work. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.

At Wellcove, we strive to create an inclusive culture for all. We understand the importance of listening and incorporating various perspectives at every level of service. Our company does not discriminate based on gender identity, race, sexual orientation, age, religion, or disability.