Job Description

Responsibilities:

• Enhances the guest experience by providing exceptional service.
• Cleans floors (vacuum, mop, shampoo); spot cleaning as necessary. (Cleaning all front of house public areas inside the building not leased to partners)
• Monitors ash/trash containers, cleaning and removing trash as necessary. (trash removal including pool deck, parking garage landings, and BOH offices, etc.)
• Cleans ashtrays.
• Cleans glass surfaces.
• Cleans and Details restrooms.
• Cleans all BOH hall areas
• Responsible for Biohazard cleanup in assigned areas.
• Assist with BOH office areas
• Cleans slot bases/machines; pushes in slot chairs.
• Greets & interacts with guests when appropriate.
• Uses cleaning chemicals as instructed.
• Uses safety equipment as required.
• Communicates all maintenance issues to supervisor.
• Executes Daily Cleaning Projects.
• Collects/secures lost-and-found articles.
• Unloads shipping and receiving items into designated storage areas
• Assists with hurricane/storm preparation: moving pallets, boxes, equipment etc. into designated safe areas
• Restocks storage closets daily.
• Trains new employees as needed.
• Establishes and maintains close working relationships with all Hard Rockers to ensure maximum cooperation, productivity, morale and guest service.
• Adheres to department and property policies and procedures.

Qualifications:

• High energy level.
• Good judgment and common sense.
• Ability to deal with people in a manner which shows sensitivity, tact, and professionalism.
• Ability to work a flexible schedule.
• Excellent interpersonal.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.