About Citco
Citco is a global leader in Alternative Asset servicing, corporate governance and related Ancillary services with staff across 50 office locations worldwide. With more than $3 trillion in assets under administration, we deliver end-to-end solutions and exceptional services to meet our clients’ current & future servicing needs. For more information about Citco, please visit www.citco.com
About the Team & Business Line:
Fund Administration is Citco’s core business, and our global Alternative Asset servicing is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. As a Luxembourg Cosec Client Services Leader of our Corporate Secretarial (CoSec) offering, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund & SPV structures that our clients can depend upon. Our CoSec services is one of our fastest growing global ancillary business supporting our core Administration services across the Alternative Asset servicing industry.
Your Role:
Lead the Luxembourg Client Service Cosec team & clients, development, and execution of Citco's Corporate Secretarial (CoSec) services as a key ancillary service offering in Luxembourg, while driving the implementation of the Future Target Operating Model (TOM), location strategy, centralized client servicing and integration within Citco’s global servicing platform. Assisting with delivering ambitious financial goals, ensuring operational excellence, and achieving transformation objectives across all Luxembourg clients.
As a key member of our team, you will bring strong commercial acumen, exceptional leadership qualities, and operational expertise to the role. Your ability to think strategically, lead projects and improve business processes will be essential in driving our business forward and delivering exceptional results for our clients.
Reports to: Head of CoSec Client Services Europe
Strategic Leadership & Transformation
Assist with implementation of the Future Target Operating Model for CoSec services in line with the global servicing model
Assist with global digitization initiatives and integration across business lines while maintaining CoSec independence
Execute scale and complexity management strategies with robust risk and control frameworks
Manage teams across multiple – acting as escalation point where appropriate.
Financial Performance & Business Development
Overall P&L responsibility for the Luxembourg CoSec business with ambitious revenue growth targets
Monitor cost/revenue metrics, assist and drive operational efficiency improvements
Spearhead Luxembourg and European marketing initiatives, client acquisition, and strategic business development
Assist with client pitches, negotiations, and contract management for European and Lux clients
Assist with financial, organizational and client KPI’s
Client & Stakeholder Management
Build strategic relationships with key Luxembourg clients and prospects ensuring exceptional service delivery
Possibly Serve as director for select Luxembourg entities, maintaining compliance and safeguarding Citco's interests
Foster collaboration with other Lines of Business and group functions throughout
People Leadership & Change Management
Assist in Building and lead high-performing global teams through organizational transformation
Assist in Implement talent management strategies and drive employee engagement
Assist change management initiatives and staff retraining for TOM implementation
Coaching, developing and leading employees within the European team
About You:
Success Metrics:
Achievement of Future Model Objectives, financial targets, digital transformation success, operational efficiency improvements, and client satisfaction rates.
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
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Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.
A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry’s preeminent service provider, reassuring clients that their critical administration functions are in safe hands.
Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.
Our Divisions
Citco Fund Services & Investor Relations
CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.
Governance Services
Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.
Banking, Depositary & Custody Services
Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.
Citco Technology Management
Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
