Key Responsibilities

• Create intuitive user experiences that gracefully handle complex state management, data isolation, cross-account navigation, and hierarchical user structures.

• Design distinct, tailored workflows for different user types while maintaining a cohesive core product experience.

• Improve activation moments, paywalls, feature education, and upgrade paths

• Reduce friction across key flows like invoice creation, payment setup, and recurring billing

• Collaborate with Marketing on in-app messaging, experiments, and lifecycle touchpoints

• Treat every interaction as an opportunity to increase clarity, confidence, and conversion

Experimentation & Iteration

• Work closely with PMs and Data to design and ship experienes and experiments.

• Translate hypotheses into testable product experiences

• Use analytics, session recordings, and user research to inform design decisions

• Iterate quickly based on results without sacrificing craft

• Balance short-term experiments with long-term product quality

Discovery & Problem Framing

• Help articulate clear problem statements before jumping into solutions

• Conduct lightweight research, usability tests, and prototype validation

• Synthesize qualitative and quantitative insights into actionable design directions

• Simplify complex workflows into intuitive, scalable patterns

Collaboration & Craft

• Partner deeply with Engineering to ensure designs are realistic and scalable

• Work within and contribute to our shared design system

• Present design work clearly and confidently, incorporating feedback without losing clarity of vision

• Maintain a high bar for usability, consistency, and polish

Qualifications

• 3–5 years of experience designing digital products (mobile and/or web SaaS preferred)

• Experience designing onboarding, activation, or monetization flows

• Strong understanding of product-led growth principles

• Comfortable working with analytics and data to inform design decisions

• Experience collaborating closely with PMs and Engineers in an agile environment

• Ability to move from low-fidelity concepts to high-fidelity production-ready designs

• A portfolio that demonstrates strong UX thinking, clean UI, and measurable impact

• Proficiency in Figma and working within a design system

It Would Be a Bonus If You Have

• Experience designing for small businesses or service professionals

• Experience with subscription products, payments, or pricing experiments

• A portfolio that specifically demonstrates your ability to solve problems in multi-user environments (e.g., designing complex permission structures, cross-tenant workflows).

• Familiarity with tools like UsterTesting.com, Figma, Claude Code, Cursor

Where

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position.

This role may require travel to our main office in Toronto, to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits & Perks

• Flexibility to work where/how you want in your country of employment – in-office, remote, or hybrid

• Robust wellness benefits, including an annual wellness stipend

• Flexible and generous (FTO) time-off, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you

• Employee Stock Purchase Program

• Registered Retirement Savings Plan (RRSP) with 4% company match

Compensation: The target base compensation for this position is $105,000 - $115,000 CAD per year in most locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!