Job Description

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en

We are looking for a Automation and AI Specialist -GTM at EverHealth. EverHealth is simplifying the business of healthcare through simplified, user-centric software which streamlines the daily operations of healthcare practices. The right software can be critical to the health of a practice, and that’s why we’ve created an integrated ecosystem of intuitive, easy to use products that work with how providers run and grow their business. 

Role:

EverHealth is seeking a hands-on builder, practitioner, and trainer who designs, builds and deploys AI-enabled solutions that improve efficiency, reduce manual work and expand the capabilities across the GTM teams. This role actively builds copilots, agentic solutions, agents, and automations, and partners directly with the business teams to deliver working solutions. You will assess AI tools and various vendors, implement and optimize automations and solutions ensuring optimal usage, recommend tools to be retired.

This role sits at the intersection of revenue operations, GTM systems, and applied AI. Your focus is execution: designing, building, and deploying automation solutions that deliver measurable operational improvements.

In addition to delivery, this role plays a critical enablement function in upskilling teams, establishing repeatable patterns, and driving adoption of AI tools while ensuring all solutions align with enterprise security, privacy, and Responsible AI standards. The guiding philosophy for this role is Simple, Scalable, Secure, and Responsible.

Responsibilities:

• Design, build, test, and deploy AI-enabled and automation-driven workflows for GTM processes
• Apply LLM capabilities and AI tooling to improve GTM and RevOps productivity and execution quality
• Create reusable assets such as agent templates, prompt libraries, automation patterns, and reference flows.
• Implement end-to-end automations triggered by copilots/agents or business events (approvals, notifications, data updates).
• Use automation and orchestration platforms (e.g., n8n, API integrations, MCP servers) to develop scalable solutions
• Own delivery from prototype through production-ready solution, including testing, documentation, and handoff.
• Partner with GTM teams to translate business requirements into technical solutions
• Identify technical risks, constraints, and dependencies early in solution design
• Ensure solutions align with Everhealth privacy, security, and governance standards
• Design and deliver hands-on training for employees, makers, and business teams on AI-enabled workflows.
• Maintain documentation for deployed workflows and integrations
• Monitor performance and reliability of automation solutions
• Ensure AI solutions include clear usage guidance, limitations, and human oversight expectations.
• Coach teams on prompting best practices, output validation, and appropriate use of AI in daily work. Serve as a go-to internal expert through workshops, office hours, and direct support.
• Help establish guardrails that enable safe innovation without unnecessary friction.
• Stay current on emerging AI models, automation tools, and workflow orchestration platforms

Skills and Experience needed for success in this role:

Required

• Bachelor’s degree in Computer Science, Information Systems, Data Science, Business Analytics, or a related field, or equivalent practical experience.
• 2+ years delivering automation, low-code solutions, analytics, or AI-enabled capabilities in an enterprise or GTM environment.
• Working knowledge of AI models, LLM applications, prompt orchestration, and AI-driven workflow design
• Hands-on experience building automation workflows or API integrations
• Ability to translate business requirements into practical technical solutions
• Experience working cross-functionally with engineering, data, and business teams

Preferred

• Experience with automation and orchestration platforms (e.g., n8n, Zapier, custom API integrations, MCP servers)
• Experience using Salesforce and Marketo or Hubspot
• Healthcare or health-tech industry background a plus

Where: The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks (JUST U.S.):

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Robust health and wellness benefits, including an annual wellness stipend
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program
• Student Loan Repayment Program

Compensation: The target base compensation for this position is $90,000- $100,000 per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce uses approved artificial intelligence (“AI”) tools to support its business operations. Employees are encouraged to use authorized AI tools, when appropriate for their roles, to improve efficiency, quality, and innovation. All AI use must comply with company policies, including requirements concerning confidentiality, data security, intellectual property, accuracy, and human review. Employees remain responsible for reviewing and validating AI-assisted work.