Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
The SHOW comes alive at MGM Resorts International!
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Guest Services Representative is responsible for providing professional, polished, and anticipatory guest service in all public and premium areas of MGM Resorts Arena and Event spaces. This position reports directly to the Guest Services Supervisor. All duties are to be performed in accordance with departmental and Las Vegas Arena Management policies, practices, and procedures. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
THE DAY TO DAY:
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Experience working with large groups of people/guests
Ability to collaborate with others by sharing information and transferring knowledge to team members and contributing to an environment of trust.
Capable to work under pressure in a fast-paced environment.
Ability to deal effectively with guests, leadership, team members, and partners.
Ability to make effectively communicate, make decisions, and solve problems.
Ability to effectively communicate in English, in both oral and written forms.
THE IDEAL CANDIDATE:
Minimum (1) one year of customer services experience
Thrives in a fast paced, high-volume setting while providing exceptional guest experience
Describes themselves as a positive team player with critical thinking capability
THE DETAILS:
This is an on-call opportunity – hours vary upon event frequency, including weekends & holidays
The starting pay for this opportunity is $13.75 hourly
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Professional and personal development through programs and networking opportunities
Are you ready to JOIN THE SHOW? Apply today!
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.Aspx-RequestID=286291b29227
Are you ready to JOIN THE SHOW? Apply today!
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service.
We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world.
Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination.
With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.
