Job Description

EVENTS SUPERVISOR

We have an amazing opportunity for a welcoming and friendly Events Supervisor to join our Green & Fortune team.

At Green and Fortune, we take pride of the connections we make through the moments and memories we create.

THE PERSON AND ROLE

• Oversee the day-to-day operations of the events business and serve as the first point of contact on event days.
• To support the management in preparing and setting up buffets and/or other special food service tables/stations.
• Ensuring that food is always handled, transported, and stored in accordance with food safety and Health and Safety standards.
• Meet and greet organizers in a friendly and polite manner while providing a high level of service at all times.
• Acknowledge and respond to all guest requests and inquiries, taking responsibility or escalating to the Events Ops Manager or Assistant Events Ops Manager as appropriate.
• Supervise all service and buffet stations, ensuring they are neat, clean, and efficiently managed during service. Regularly patrol assigned areas and ensure staff duties are completed.
• Provide feedback and handover on all events, including any relevant information for the next shift, such as issues, challenges, positive outcomes, and changes in business.
• Assist with the training and supervising of new starters to ensure they are fully prepared for their roles.
• Follow all due diligence procedures regarding food safety, health and safety, accident reporting, fire alarms, cleaning schedules, stock control, pest control, and general maintenance.

Makers’ benefits

• Company Sick Pay – Up to 5 days after 1 year of service
• Staff Discounts – 50% off in our restaurant and 25% off at our cafés
• Holiday Allowance – Up to 33 days with length of service (an extra 3 days after 3 years and an additional 2 days after 5 years)
• Volunteer Day – One paid day off each year to support a community or charity of your choice
• Hospitality Essentials – Benefit Hub – Discounts on retail, groceries, gyms, and more
• Cycle to Work Scheme
• Refer a Friend Scheme – £150 for hourly-paid employees, £350 for managerial positions
• Learning & Development – Access to our portal and further education through apprenticeship programmes
• G&F Support Scheme
• Hospitality Action – Access to a confidential Employee Assistance Programme (EAP)

The Story of Our Makers

Since 2008, our Makers have been creating exceptional hospitality across London's restaurants, cafés, bars, workplaces and event venues. From chefs and bartenders to event professionals and front-of-house teams, we're united by a passion for great food, genuine service and creating experiences people remember.

Nearly 20 years on, that spirit still defines who we are: independent, hands-on, and committed to doing hospitality differently.

Committed to diversity, equality, and inclusivity, we encourage applications from individuals of all backgrounds. Please contact our People team at people@greenandfortune.co.uk should any adjustments be necessary throughout the recruitment process.

Our ESG Commitment

We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.