Ryman Hospitality Properties

Events Staff (On-Call) Ole Red Nashville

Ryman Hospitality Properties  •  Nashville, TN (Onsite)  •  8 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Provide exceptional service to guests while serving food and beverage items in a knowledgeable, friendly, and helpful manner at a restaurant, bar, and entertainment destination. Perform set-up and break-down of event spaces. Work with a team to ensure private event and banquet operations run smoothly while prioritizing the comfort and safety of guests.
 
  • Perform setup and breakdown of event spaces and corresponding stations in preparation for service. This includes moving tables, chairs, food stations, transporting supplies, placing linens and decor, and more.
  • Welcome guests upon arrival and assist with seating arrangements. Accurately take orders and assist guests in a fast-paced environment. Respond to guest inquiries regarding menu, wine list, and entertainment.
  • Deliver food and beverages to table, pre-bus as necessary.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the staff leadership.
  • Anticipate and respond to guest needs. Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude. 
  • Organize and prioritize service per appropriate service sequence.
  • Adhere to quality expectations and standards, including clean and professional uniforms and personal appearance.
  • Ensure responsible alcohol service per local ordinance, alcohol awareness training and company policies. Request proper ID per company policy.
  • Adhere to cash handling policies and procedures, including proper operation of POS terminals/cash registers, collecting money from guests and giving accurate change, processing credit card transactions accordingly, and balancing register at end of shift.
  • Maintain a clean and orderly food service environment during operation and at end of shift, following sanitation procedures required by health regulatory agencies, focusing on both public areas and back of house.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to leadership. Ensure all applicable safety regulations are communicated and adhered to.
  • Perform other duties as assigned.
Qualifications
Education
  • High school diploma or equivalent required
Experience
  • Experience in restaurant, banquet or event operations
Knowledge, Skills and Abilities
  • Strong interpersonal and verbal communication skills
  • Demonstrated team player and self-starter
  • Standard food preparation/presentation knowledge
  • Skill in guest relations
  • Wine and liquor knowledge
  • Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; anticipate guest needs
  • Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time
  • Willingness to work long hours, irregular shifts, and on weekends and holidays
Licenses / Certifications
  • State Alcohol Education Card required upon hire
Ryman Hospitality Properties

About Ryman Hospitality Properties

Rooted in 125 years of Music City history, with iconic entertainment brands, world-renowned destination hotels and new ventures emerging every year, there is no limit to opportunity with us. Come see what it means to make Music City, "Music City,"​ as we continue to celebrate the country lifestyle and superior hospitality in both Nashville and beyond.

Ryman Hospitality Properties, Inc. (NYSE:RHP) is a REIT for federal income tax purposes, specializing in group-oriented, destination hotel assets in urban and resort markets. The Company’s owned assets include a network of four upscale, meetings-focused resorts totaling 8,114 rooms that are managed by lodging operator Marriott International, Inc. under the Gaylord Hotels brand. Other owned assets managed by Marriott International, Inc. include Gaylord Springs Golf Links, the Wildhorse Saloon, the General Jackson Showboat, The Inn at Opryland, a 303-room overflow hotel adjacent to Gaylord Opryland and AC Hotel Washington, DC at National Harbor, a 192-room overflow hotel near Gaylord National.

The Company also owns and operates media and entertainment assets, including the Grand Ole Opry, the legendary weekly showcase of country music’s finest performers for over 90 years; the Ryman Auditorium, the storied former home of the Grand Ole Opry located in downtown Nashville; 650 AM WSM, the Opry’s radio home; and Ole Red, a country lifestyle and entertainment brand.

Industry
Arts & Entertainment
Company Size
501-1,000 employees
Headquarters
Nashville, Tennessee
Year Founded
Unknown
Social Media