Job Description

Bluejack National is a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you are as passionate as we are to deliver on that promise, then Bluejack National may just be the place for you! This job description will outline the essential responsibilities to the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected that you are willing to assist.

Job Title:Event Services Manager

Department:Events & Catering

Directly ReportsTo:Director of Events & Catering

FLSA Status:Salary Exempt

of our Cultural Beliefs:

Be Dependable.

I am loyal to the team and committed to the Bluejack mission and experience.

Integrity First

I am accountable to be honest and always do the right thing.

Value People.

Iempathizeand respect others.

Speak Up.

Iseek,listenand provide candid feedback to improve performance.

Empowerment.

I have the skills,resourcesand authority to create memorable experiences.

Be Remarkable.

I seek ways to beextraordinaryanddelivera positive impact every day.

The Event Services Manageris responsible forthe planning, servicing,financial management, and execution of all group events assigned by the Director of Events & Catering. This position assumes full ownership of assigned events from turnover through final billing, serving as the primary liaison between the client and the Club while ensuring exceptional service, operational excellence, and financial accuracy throughout the event lifecycle. Working closely with Food & Beverage, Culinary, Golf Operations, Member Experiences, and other Internal Business Units (IBUs), the Event Services Manager ensures every event is executed according to Bluejack National standards while protecting the financial integrity of each event through accurate detailing, billing, deposits, and post-event reconciliation.

Essential Duties and Responsibilities 

The essential functions include, but are not limited to the following: 

• Assume full ownership of assigned group events from turnover through final billing and post-event reconciliation.

• Serve as the primary point of contact for all assigned clients throughout the planning and execution process.

• Plan, coordinate, and execute all assigned corporate, social, and member-sponsored group events sold by the Director of Events & Catering.

• Build andmaintainstrong relationships with clients while delivering exceptional customer service throughout the event lifecycle.

• Prepare and manage Banquet Event Orders (BEOs), event diagrams, timelines, room layouts, and all event documentationrequiredfor successful execution.

• Conduct planning meetings, site visits, menu tastings, walkthroughs, and final event confirmations with clients.

• Coordinate all eventlogisticswith Food & Beverage, Culinary, Golf Operations, Facilities, Security, Housekeeping, Member Services, and other Internal Business Units to ensure operational readiness.

• Lead internal pre-event meetings and communicate all event details to operational teams.

• Monitor event timelines and ensure all planning milestones are completed accurately and on schedule.

• Maintain financial accountability for assigned events by reviewing deposits,monitoringpayment schedules, verifying billing accuracy,identifyingrevenue opportunities, minimizing billing discrepancies, and ensuringtimelycompletion of final invoices and event reconciliation.

• Coordinate vendor requirements, certificates of insurance, permits, rentals, entertainment, and outside services asrequired.

• Maintain complete andaccurateevent filesin accordance withdepartmental standards.

• Identifypotential operational concerns and proactively communicate solutions before theyimpactthe guest experience.

• Ensureevery assigned event reflects Bluejack National service standards, brand expectations, and hospitality excellence.

• Maintain compliance with departmental Standard Operating Procedures (SOPs), Club policies, and event servicing standards.

• Assist the Director of Events & Catering with departmental projects and performadditionalduties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities) 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree (preferred in Hospitality, EventManagementor related field)

• Minimum (3) years of event experience (preferred in hospitality or club)

• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and projects.

• Strong time management skills.

• Excellent communication and interpersonal skills with the ability to adapt to complex situations.

• Ability to learn all aspects of Club policies, roomspecificationsand menu offerings.

• Proficient in Microsoft Office 365, experience with Club Management Software is a plus.

• Ability to work flexible hours including evenings,weekendsand holidays.

EDUCATION:

High school diploma or GEDrequired; anassociate’s degree in baking and pastry artsor equivalent relevant work experience is preferred.

APPROXIMATE SCHEDULE AND HOURS:

Weekdays, weekends, and Holidays, schedule flexible as business dictates.

ADDITIONALCOMPENSATION:

Soliciting gratuities from members or guestsisstrictly prohibitedand may result in disciplinary actionup to and including termination ofemployment.Gratuities include items such as cash, favors, gifts, tickets toeventsand other forms of non-financial compensation.

BLUEJACK APPEARANCE AND GROOMING STANDARDS:

The ideal Bluejack candidate embodies our mission and cultural beliefs,demonstratinga genuine passion forhospitality.With authentic, heart-driven service, they help foster an atmosphere where members and guests can relax, recharge, and renew. Candidates should reflect the Bluejack brand in their appearance, behavior, and communication.We value a polished, conservative presentation: natural hair and nail colors, minimal jewelry, closed-toe professional shoes, and no visible tattoos or off-brand logos. Management reserves the right to uphold grooming and uniform standards that align with the club’s expectations.

LICENSES AND CERTIFICATIONS: 

Mustpossessa valid Texas Driver’s License and meet thedriversafety policy requirements.

Physical Demands and Work Environment  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonableaccommodationmay bemadeto enable individuals with disabilities to perform the functions.Our property sits on767 acresand features many indoor and outdoor facilities that make up the work environment. While performing the duties of this position, the employeeis regularly required tostandand move aroundfor the entirety or majority of theirshift.The employee may be working outside or inside and indifferent typesof weather including excessive heat, cold temperatures,rainand sunshine. While performing the duties of this position, the employeeis also regularly required topush, pull, bend,liftand/or move up to 50 pounds. Likely thisrole will require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner.

We are an equal employment opportunity employer.

ACKNOWLEDGMENT:

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.