Job Description

The Events & Production Manager serves as the primary client liaison, guiding event planning, preparation, and execution while ensuring adherence to contracts, policies, and deadlines. Responsibilities include preparing cost estimates, monitoring event operations, addressing client concerns, and coordinating with internal departments to ensure facility readiness and client success. The role also involves advancing and executing production for various events across multiple venues, including technical coordination, A/V production, rigging, and crew supervision. Additionally, the manager oversees technical systems, preventive maintenance, and safety compliance. Acting as the facility representative during events and addressing technical issues, the role ensures seamless event execution while adhering to safety and operational standards.

Essential Duties and Responsibilities

• Serve as the primary point of contact for clients, guiding them through event planning, preparation, and execution.
• Interpret and explain contract provisions, policies, and procedures to clients.
• Prepare cost estimates, oversee billing, and ensure adherence to deadlines.
• Monitor event operations, maintain close communication with clients, and promptly address concerns.
• Organize and prioritize workload to meet stringent event schedules.
• Ensure all event details, including floor plans, room setups, and insurance requirements, are finalized.
• Maintains thorough and complete event records.
• Leads and/or attends appropriate planning, organization and other events and facility meetings in support of facility operations
• Provides clear, concise, and timely communication of directives to other departments to assure facility readiness and client success.
• Works directly with live entertainment and corporate productions and tours to advance all technical, A/V production, rigging, facility logistics and hospitality requirements for shows in all TCC venues.
• Supervises booking and supervision of crew for events through local labor including stage setups, rigging, audio/visual, and lighting.
• Preferred experience managing technical systems, such as Q-Sys, Dante Audio Networks, and ETC Paradigm controls as needed.
• Preferred experience in operating the Facilities systems including, but not limited to, mixing consoles, intercom, video equipment, theatrical lighting, and spotlights.
• Oversees work schedules for Event Coordinators.
• Manage preventive maintenance and repairs on all a/v equipment, maintaining service records, and inventories of equipment. Update & submit lists of necessary repairs and improvements for record keeping.
• Coordinates the scheduling of stage equipment repair, annual equipment inspections, safety checks, and maintenance.
• Adheres to Legends Global reporting policies.
• Responsible for adherence to all safety and OSHA workplace regulations relating to event production performances.

QUALIFICATIONS

Education & Experience

• Bachelor's degree in hospitality, business, sports-management, production, or a related field preferred.
• 2–4 years’ experience with production management in a corporate meeting, entertainment organization club, theater, arena or equivalent.
• Proficiency in audio/visual operations, rigging, and other technical production systems.

Skills & Abilities

• Strong organizational, problem-solving, and multitasking skills.
• Proficiency in Microsoft Office, event software, and venue management systems (AutoCAD, and Social Tables experience preferred).
• Ability to work under pressure and adapt to changing event requirements.
• Organization of production for a multi venue facility.
• Excellent math skills and attention to detail.
• Experience with rigging is preferred.
• Technical proficiency in stage lighting, sound, and video systems preferred.
• Effective communication and interpersonal skills to manage diverse teams and client relationships.
• Professional presentation, appearance, and work ethic.
• Ability to adjust work schedules to coincide with events.
• Trade skills a plus, (electrical, rigging, etc.).
• Proficient in Microsoft Office and equivalent venue management software. AutoCAD experience preferred along with an advanced understanding of network infrastructure as it relates to Audio-Visual needs.

Certificates, Licenses, and Registrations

• Forklift certification is a plus.

Availability

• This position requires flexibility with work hours, as the Events & Production Manager will need to accommodate the specific timelines of each event. This role may require working long hours, weekends, and evenings, particularly leading up to and during event dates. The successful candidate should be prepared to adjust their schedule to ensure the smooth execution of events, including handling last-minute changes or challenges. Availability to meet the demands of the event calendar is essential for this role.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

WORKING CONDITIONS

Location: On Site in Tucson, AZ

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; occasionally required to kneel, climb high walkways, and withstand loud noises. Must have the ability to communicate effectively during a strenuous schedule. This position may require work inside or outside of the building, and work in adverse conditions as needed by events. The employee must occasionally lift and/or move up to 50 pounds.

NOTE:

The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.