Job Description

SALARY & FLSA: $21.30 - $28.12 per hour; FSLA non-exempt

The $21.30 hourly starting pay is structured to be competitive and may extend up to the $24.71 midpoint of the annual range, reflecting our commitment to offering competitive compensation to qualified candidates.

OPENING DATE: 06/08/2026

CLOSING DATE: 06/22/2026

JOB TYPE: Temporary

UNION: Non-Represented

OPENINGS: 4-5 Depending on candidate availability.

LOCATION: Onsite

DEPARTMENT: Events

This role is anticipated to work variable hours, and it is expected to last from June or July 2026 (depending on candidate availability) to mid-January 2027.

June through August this role is anticipated to work 20-30 hours per week. September and October are anticipated to have variable work hours. November through January, this role is anticipated to work 15-20 hours per week.

Experience with weddings or corporate events is a plus!

HOW DO YOU ZOO?

More than 1.3 million people visit Woodland Park Zoo each year. We connect people with wildlife and remind them of what’s at stake in our changing world. Our job is to motivate people to take action and provide them with the tools needed to join us in saving endangered species. Working for the zoo means upholding our mission, “To save wildlife and inspire everyone to make conservation a priority in their lives.” Apply today and show us how you zoo.

WHO YOU ARE
As our new Events Production Assistant, we know you will be successful in this role because you:

• Love Creating Fun: You are ready to help support events of all kinds; including concerts, tours, receptions, and activities. You want to help every event be memorable and are willing to help in any way you can.
• Are Focused: No detail goes missed under your watch. You meet all deadlines and help to keep projects and event timelines on schedule.
• Have Strong Administrative Abilities: You are a clear and adaptable communicator who can tailor messaging to diverse audiences with an inclusive approach. You are comfortable managing multiple software platforms and files, entering data accurately, and documenting processes, meeting minutes, and notes.
• Remain Cool Under Pressure: You are not easily phased. You can work well under pressure and adapt quickly in a fast-paced and changing environment.

YOUR PRIMARY RESPONSIBILITIES

• Provide direct onsite support for all production elements of the zoo's private and public events, such as concerts and other ticketed events, zoo tours, fundraising dinners, and event activations.
• Act as the point of contact and facilitate vendor load in and load out.
• Track event status and perform a variety of detail-oriented tasks to ensure event preparedness, including conducting meetings with cross-functional team leaders.
• Meet event deadlines, projects and targets to keep to an event schedule; participate in problem solving event related issues.
• Provide high quality customer service to guests and internal and external stakeholders.
• Interact with staff, volunteers, sponsors, and vendors in a professional and ethical manner.
• Perform general office duties such as composing correspondence, and maintaining event software, files, databases, meeting minutes, and reminders.
• Responsible for set up and break down of equipment as needed.
• Provide support for break schedules, crowd control, and responding to radio calls as directed by department leads.
• Perform other duties as assigned.

PERFERRED QUALIFICATION

• Experience with outdoor festivals, weddings, and corporate events.
• Valid Washington State Driver’s License is preferred.
• The ability to speak a language other than English.

QUALIFICATIONS

• One (1) year certificate from college or technical school and six (6) or more months’ related experience and/or training in event planning; or an equivalent combination of education and experience.

• Experience with Microsoft Office applications, Microsoft Teams, and SharePoint, working knowledge of Momentus event management platform is a plus.

• Demonstrated customer service skills on the phone or in person with a diverse group of individuals and organizations.

• Ability to write routine reports and correspondence.  

• Ability to understand, explain, and enforce policies to on‐site staff, other zoo departments, and the general public in a clear and confident manner.

• Ability to work well under pressure, and to learn and adapt quickly in a fast-paced and changing environment. 

• Ability to balance multiple tasks and requests at one time.

• Ability to organize and prioritize work assignments.

• Ability to work successfully as a team member as well as independently.

• Demonstrated reliability and punctuality.

• Demonstrated strong communication and interpersonal skills.

• Demonstrated ability to provide excellent customer service to a variety of customers.

• Ability to work a non-standard, flexible schedule, which may include weekends, evenings, and holidays. Work hours can include early mornings and late evenings.

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is frequently required to sit; stand; walk; lift/move heavy objects such as during event setup and teardown, lifting up to 50 lbs.

• Must be comfortable often working in an outdoor, public environment where conditions the noise level in the work environment is usually moderate to loud with fluctuating temperatures.

BENEFITS

The Woodland Park Zoo offers temporary staff the following benefits:

• 4 complimentary Zoo tickets per year plus other discounts and perks 
• Accrue 1 hour of sick leave for every 30 hours worked
• 403(b) Retirement Plan  
• Free staff parking
• Employee Assistance Program (EAP) 

SELECTION PROCESS

Application: Please include a resume and cover letter with your application through our Zoo Careers site at  zoo.org/jobs The zoo may review existing application pools to fill this position or use this pool to fill future vacancies. 

This opportunity is open to all candidates that meet the qualifications. Woodland Park Zoo values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The zoo encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, 2SLGBTQ, people with disabilities, veterans, and those with diverse life experiences. Woodland Park Zoo is committed to providing access and reasonable accommodation in all its services. If you need accommodation in the application or interview process, please contact our recruiting team at careers@zoo.org

Screening: We will review applications and select some candidates for screening calls. Final candidates will be invited for virtual or in-person interviews.

Offer: Job offers are contingent on the verification of credentials and other information required by the employment process including the completion of a background check.