Job Description

HOTEL DESCRIPTION

Courtyard by Marriott Subang, featuring 280 guest rooms and suites, will be part of a mixed-use development that includes retail shops. Strategically located in Subang Jaya within the Petaling District of Greater Kuala Lumpur, the hotel is positioned along Jalan Lapangan Terbang Subang, approximately an 8-minute drive from Sultan Abdul Aziz Shah Airport (formerly Subang Airport). Subang Jaya is a vibrant hub for various businesses and industries, making it a popular location for events, trade shows, and exhibitions. The hotel is estimated to open in Q4 2026.

The hotel will offer a range of facilities including an all-day dining restaurant, bars, a swimming pool, fitness center, one ballroom, and three meeting rooms, with a total event space of 965 sqm.

JOB SUMMARY

Position responsible for the execution of meetings and events and ensuring the implementation of the brand service strategy and brand initiatives. Ensures that meetings and events meet customer needs and focuses on growing event revenues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Meetings and Special Events Operations and Budgets

• Researches and analyzes new products, pricing and services of competition.
• Reviews scheduled events and troubleshoot potential challenges/conflicts.
• Ensures the property is apprised of all groups that will impact property operations.
• Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.
• Ensures furniture and equipment are maintained and inventory levels are kept in accordance to corporate guidelines.
• Leads the execution of brand service initiatives in event management areas.
• Develops an event management strategy that is aligned with the company’s business strategy and leads its execution.
• Conduct daily walk-through of banquet floor to ensure client satisfaction and quality standards.

Managing Profitability

• Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.
• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
• Creates and achieves the annual banquet budget.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.