Job Description

Are you excited to work and create epic moments for guests at our multi-award-winning venues?

Come and join Marriott International, the largest hotel network in the world. W Melbourne is one of Marriott's luxury brands, and our mission is to ignite curiosity and expand worlds. Our tribe is diverse and enabled to be the best version of themselves. If this sounds like your next workplace, read the below!

About the Hotel - W Melbourne

W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia’s cultural capital and providing the back-lane entrance keys to what’s New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city’s history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.

Why Choose W Melbourne?

• Competitive Pay & Annual Review: benefit from a competitive salary with a performance-driven bonus every March.
• Mentor & Buddy Program we set you up for success with our onboarding program, monthly check-in and development planning.
• Career Growth global and interstate opportunities with Marriott International
• Prime CBD Location steps from public transport and parking
• Exclusive Discounts 35% off food & beverages at W Melbourne + global Marriott room discounts + 600+ local retailers discounts
• Birthday Perks enjoy your special day with a paid day off!
• Community Engagement join W Melbourne’s Take Care initiatives and make a difference
• Award-Winning Workplace third-consecutive-year Great Place to Work certified, with celebrated hatted restaurants, bars, and event spaces
• Referral Bonus bring your friends and work alongside your tribe

What We Expect of You

• Australian Working Rights is essential.
• Previous experience in managing events, preferably within luxury settings.
• A passion for delivering exceptional guest experiences and creating memorable events.
• Excellent communication and interpersonal skills to build strong relationships with clients, guests and internal departments.
• A proactive and upbeat demeanor that inspires excellence.
• High attention to detail to ensure every aspect of an event meets W Melbourne’s luxury service foundations.
• Keen to take on new challenges and grow within your career.
• A balance of professional polish with creative flair, staying true to W’s playful, boundary-pushing brand.

A Glance at What You Will Do

• Plan, coordinate and execute a wide range of events, from corporate meetings to large social functions.
• Act as the main point of contact for clients, ensuring a seamless event experience from planning to execution.
• Collaborate with Banquet Operations, Culinary and other hotel teams to deliver exceptional events.
• Manage event logistics including room setups, audiovisual requirements, catering and service flow.
• Lead and support the event planning team to maintain high service standards and operational excellence.
• Monitor event timelines, budgets and operational details to ensure successful delivery.
• Build strong relationships with clients and partners to drive repeat business and event revenue.
• Conduct post-event evaluations and reporting to continuously improve event experiences.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.