Job Description

Flexjet and its portfolio of sister brands are seeking an experienced, detail-passionate Event Manager to elevate the company’s global brand presence through thoughtfully curated, high-touch marketing events and experiences. This role is responsible for the end-to-end execution of high-touch Owner & prospecting social engagements that strengthen customer loyalty and retention, elevate the brand’s luxury positioning, and generate qualified leads within Flexjet’s target audiences.

The Event Manager will serve as a steward of hospitality and brand experience—bringing precision, creativity, and emotional intelligence to every interaction. From intimate owner engagements and aircraft showcases to large-scale philanthropic galas and internal celebrations, this role ensures every event reflects the highest level of quality, service, and brand consistency expected of Flexjet and its portfolio brands.

Working cross-functionally with internal teams—including our global event leads and EMEA marketing staff—and managing external partners and vendors, the Event Manager will translate strategic objectives into memorable, flawlessly executed experiences that create lasting relationships and measurable business impact.

CORE RESPONSIBILITIES

Event Strategy & Execution

• Collaborate with Events and Partnerships team members to develop and execute an annual event strategy aligned with the broader Global Marketing plan
• Lead marketing events from concept through completion, including aircraft showcases, loyalty and retention events, influencer engagements, internal celebrations, and customer philanthropic fundraising galas
• Oversee all event logistics, including venue coordination, run-of-show development, guest experience flow, and on-site execution
• Ensure events deliver a cohesive, elevated brand experience consistent with Flexjet’s luxury positioning

Client Experience & Hospitality

• Provide world-class service across all client and guest interactions
• Serve as the primary point of contact for clients regarding event credentials, schedules, and logistics
• Build and maintain long-term relationships with Flexjet owners and key stakeholders through thoughtful, detaildriven experiences

Project & Budget Management

• Manage event budgets, including forecasting, tracking, and post-event reconciliation
• Confidently negotiate sponsorship agreements and vendor contracts to maximize value and ROI
• Present event run-of-shows, post-event recaps, and performance insights to senior leadership
• Aggregate and present metrics reports (quarterly and annual recap)

Vendor & Partner Oversight

• Lead and direct on-site vendors and external partners during events
• Manage day-to-day relationships with event agencies, sponsorship partners, and promotional vendors
• Conduct site visits and vendor meetings as needed to ensure executional excellence

Operational Support & Continuous Improvement

• Identify and implement opportunities to enhance event effectiveness, engagement, and ROI
• Order and manage promotional merchandise, including inventory and storage for Marketing and various internal departments
• Support additional marketing and internal initiatives as needed in a fast-paced environment

QUALIFICATIONS + SKILLS

• Bachelor’s degree in Marketing, Communications, Fashion

Business, Hospitality Management, Luxury Brand

Management, or a related field

• Advanced training or certifications in luxury event management, hospitality, or event production a plus
• 5–8+ years of experience producing high-end, brand-driven events within luxury fashion, jewelry, hospitality, art, or premium lifestyle sectors
• Engagement with UHNW individuals a plus
• Experience within the luxury, hospitality, aviation, or premium lifestyle marketplace preferred
• Strong ability to research vendors, conduct market analysis, and negotiate contracts
• Proven ability to execute events where brand image, discretion, and emotional storytelling are paramount
• Exceptional interpersonal skills with the ability to represent the Flexjet brand confidently and diplomatically in highpressure environments
• Comfortable interfacing with executive leadership, creative directors, regional vice presidents, and global brand teams
• Strong problem-solving skills with the flexibility to respond gracefully to last-minute changes
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Comfortable leading on-site execution teams and vendors with authority, composure, and attention to detail
• Strategic thinker with a positive, solution-oriented mindset
• Previous experience working with internal creative teams

(design, social, digital, etc.)

• Highly organized with strong attention to detail and the ability to manage competing priorities
• Comfortable communicating with and presenting to C-level executives
• Ability to accept feedback, collaborate effectively, and advocate for a clear creative vision
• Commitment to innovation and continuous improvement through pre- and post-event evaluations
• Ability to lift, push, and pull up to 75 lbs.
• Willingness to travel extensively, including international travel, evenings, and weekends as required
• Valid, in-date passport required
• Position based at Flexjet’s corporate headquarters in Cleveland, OH

**Travel as required**

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