Job Description

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.

About the role

The Coordinator of Events is a highly organized, detail-driven partner to the North America (USA & CA) Events team. While this role reports directly to the Director, they will work closely with the entire Events team, supporting the day-to-day logistics behind retailer activations, budgets, collateral, and creative deliverables. This is an ideal opportunity for someone early in their events career who wants to learn the ins and outs of everything that happens behind the scenes for a beauty brand's in-store events to go off without a hitch, with a particular focus on Sephora and Ulta.

As an Events Coordinator you are:

• Passionate about in-person events that are engaging, educational, and entertaining through the moment of purchase
• Exceptionally organized, with a natural instinct for tracking details, deadlines, and deliverables across multiple workstreams at once
• Eager to learn the full event lifecycle, from ideation and creative development through execution and post-event analysis
• A proactive communicator who follows up, closes loops, and flags risks before they become issues
• At ease with numbers and process; eager to build your skillset in managing timelines, budget trackers, and spreadsheets. Excel proficiency is a must!
• Curious about the beauty and retail landscape, always noting what competitors and other brands are doing and why it works
• Calm under pressure and energized by event days
• A true team player with a no-task-too-small mentality and a hands-on approach

Large-Scale & Special Events Support

• Support the Director in the planning and execution of large-scale events in Sephora & Ulta, including but not limited to the Sephora Store Managers Conference (SMC), Sephora Canada Store Directors Conference (SDC), Ulta Field Leadership Conference (FLC), Ulta Beauty World (UBW)
• Build and maintain run of shows and logistics timelines for large-scale moments; track deliverables against deadlines
• Support retailer request form submissions, date tracking, and deadline management for assigned events
• Coordinate on-site logistics including shipping and freight to venue, load-in and load-out schedules, space set-up, staffing schedules, credentials, and day-of troubleshooting
• Partner with the Assistant Manager, Sales & Commercial on merch and samples ordering for large-scale events

Budget, Purchase Order & Vendor Administration

• Process and manage all event purchase orders (POs) end to end across all accounts, from submission through vendor payment, ensuring accuracy and on-time processing
• Assist in maintaining the event budget tracker in real time, logging POs, invoices, and actuals ahead of monthly reconciliation with Finance
• Own new vendor set-up and compliance documentation (vendor forms, W-9s, etc) for the Events team, partnering with Finance as needed
• Track invoice status and proactively chase outstanding payments to keep vendor relationships in good standing
• Source and vet new vendors to keep event activations fresh, relevant, and engaging, including partners who can produce desirable, on-brand giftable items; gather quotes, compare options, and maintain RFP documentation

Internal Events

• Support the Events team in the execution of key internal events, including the National Sales Conference and Summer Soiree
• Partner closely with the Events Manager on venue, hotel, and vendor sourcing, gathering options, comparing proposals, and managing contracting documentation
• Serve as an active member of the internal event experience taskforce, contributing to content flow, attendee journey, and room design
• Own attendee logistics including registration, rooming lists, dietary and accessibility needs, transportation, and welcome materials
• Play an integral role in on-site execution, including set-up, breakdown, run of show management, and real-time problem solving

Collateral

• Support the Director in the end-to-end management of the North America merch (non-beauty item) program, including global forecasting as well as regional merch creation from ideation through warehouse delivery.
• Support the Director in the development and production of In-Store Event Kits, from ideation through delivery. Closely partners with the Creative team to submit complete briefs as well as bringing fresh & new ideas to ensure our events stand out in stores while minimizing the Field team lift
• Build and maintain event kit distribution lists
• Submit product orders for event needs across all accounts and maintain Event Closet organization

Creative & Brief Management

• Support the Director in the creative brief process for Sephora and Ulta Field assets, including flyers, IG posts, and other event collateral. Includes drafting briefs and writing copy through Asana submission process
• Keep a pulse on industry trends and competitor activity, collating best-in-class examples to inform kit contents, event concepts, and creative direction
• Maintain final asset libraries, OneDrive folders, naming conventions, and version control across all event assets, decks, and documents

Who you will work with

• Director, Events

About you

• 1-3 years of experience in events, marketing, or retail, preferably within beauty or luxury; relevant internship experience will be considered
• Exposure to or previous work experience in Sephora and Ulta preferred
• Strong Microsoft Suite proficiency (Outlook, Excel & PowerPoint). Knowledge of Asana, Concur, NetSuite, Eventbrite, or Cvent a plus
• Exceptional organizational skills and attention to detail, with the ability to manage multiple deadlines simultaneously in a fast-paced environment
• Strong written and verbal communication skills, with comfort partnering across cross-functional stakeholders at all levels
• Willingness to travel as needed to support events across North America
• Ability to work some weekends and evenings to ensure successful event execution
• Ability to assist with on-site event setup and breakdown, including lifting and moving event materials as needed

Charlotte Tilbury is a fast paced, dynamic and ever evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.

While we outline the experience and skills we believe set candidates up for success, they’re a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed.

Why join us?

Base Salary Range: $70,000.00 - $75,000.00**

• Generous staff discount to use on all products
• Medical, dental, and vision benefits
• Commuter Benefits (Pre-tax)
• Flex Spending Account (FSA)
• Employee Assistance Program (EAP)
• 401(k) with Company match
• Paid Time Off
• Birthday PTO

**Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

If you need support or would like to apply through an alternative method, please contact us at recruitment@charlottetilbury.com

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