Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Luxurious mountain lodge in the heart of the American West. Nestled in a verdant mountain valley, Five-Star Four Seasons Resort and Residences Jackson Hole is surrounded by some of America’s most rugged peaks, celebrated ski runs and wildlife in nearby Grand Teton National Park. Adventure for every season awaits, complemented by luxurious guest rooms and onsite amenities.

Responsibilities

• The Events Coordinator provides back up support to the Events Team and works with in house meeting and smaller group functions.

• The Events Coordinator provides administrative support to the Director of Events and the Events Managers.

• Be familiar with all aspects of the conference planning process.

• Receive and respond to incoming telephone calls to the Events Department.

• Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and emails using MS Word, Golden Sales & Catering, and Microsoft Outlook.

• Maintain Golden Sales & Catering accounts, creating and updating bookings, manipulating events, and the preparation of banquet event orders and group resumes.

• Distribute Events correspondence to the resort operating departments as required, for example, Amenity Cards, Group Resume, Change Logs and Banquet Events Orders.

• Update daily, the electronic database of reports on the Intranet and in specified Outlook Databases.

• Maintain the various Events file systems, both electronic and paper, including Account Files, Vendor Resource Files and Resumes.

• Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on ‘quick sets’ or teardowns.

• In the absence of Events Management, assist clients and seek out solutions to requests in a friendly, caring and helpful manner.

• Maintain an inventory of all standard department supplies and printed materials, including but not limited to Events Packets, and Special Menu cards.

• Perform other tasks or projects as assigned by hotel management

• Pre Planning and Execution of Smaller Corporate Groups and Social Event Functions

• Participate in scheduled departmental and administrative meetings as requested

Preferred Qualifications

• We are looking for individuals who possess a high level of attention to detail and a strong work ethic.

• Strong communication skills are required.

• The ability to multitask and prioritize is essential.

• Strong computer skills are required and previous experience with Golden Sales & Catering is strongly preferred.

• Food & Beverage experience.

• Must be willing to work a flexible schedule. This may include some evenings, weekends and holidays.

• Candidates must have excellent personal presentation and interpersonal skills.

• College Degree preferred.

• Successful candidate must possess legal work authorization in the United States.

Benefits!

• Discounted housing available

• Employee Travel Program!

• Medical, dental and vision insurance for you and your family

• 5 Weeks PTO

• Retail, spa and F&B discounts

• Free Employee Cafeteria meals

• Free uniform dry cleaning

• Discounted/transferable ski passes

• Free ski storage

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf