Job Description
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey!
Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!
INTRODUCTION TO ROLE
The Attractions Manager oversees the daily operation of the campground, monitors, and evaluates staff members' work performance. Works closely with Ropes Course, Maintenance, Housekeeping, Activities, Food and Beverage, Human Resources, Front Office, and Marketing (film shoots, special functions). Oversees the safety, guest service, and cleanliness of the attraction areas to meet safety and quality specifications. Ensures overall safety and presentation meet the highest industry standards. This position will administer first aid and CPR as needed, maintain records, and perform other duties as assigned.
Benefits eligibility:
Full-time roles are eligible for Health benefits, 401K, and property discounts
WHO WE ARE LOOKING FOR
• Excellent interpersonal capabilities
• Ability to organize and prioritize tasks
• Capable of solving problems and resolving issues
• Ability to establish and maintain effective relationships
• Strong negotiation, analytical, and influencing skills
• Effective leadership and team-building tactics
WHAT YOU WILL WORK ON
• Availability that meets the business needs of the position
• High level of verbal and written communication skills
• Possession of a high level of guest service and interpersonal skills
• Ability to multitask in a fast-paced work environment
• Ability to assist with pre-and post-season setup and breakdown on a limited basis
• Ability to complete all legal, company, and department training requirements, including but not limited to passing required tests and certifications within established timelines
• Willingness to comply and ensure all staff members comply with all Frontier Town grooming guidelines and employment standards
WHO YOU WILL WORK WITH
As the Attractions Manager, you will report to the General Manager or designee. Working closely with the Assistant Attractions Manager and Attractions Supervisor
WHAT YOU BRING
• Responsible for supervising all Attractions staff members.
• Establish and maintain a positive atmosphere that ensures the highest staff performance and guest service level while enforcing and complying with safety procedures and guidelines.
• Provide exemplary Service and ensure Operations Standards are met
• Maintain weekly schedules for staff members
• Assign staff member break and rotation schedules
• Lead Attraction opening and closing procedures, and ensure all staff members complete tasks promptly
• Monitor and track staff member attendance and performance.
• Handle Guest Service matters promptly in accordance with departmental procedures.
• Assist the Attraction Manager with training and counseling staff members while ensuring compliance with all Frontier Town grooming guidelines and employment standards.
• Complete appropriate paperwork and administer discipline.
• Consistently practice safe work habits, including using Personal Protection Equipment (PPE), lifting, and reporting unsafe situations.
WHAT IT TAKES (PHYSICAL REQUIREMENTS)
While performing the duties of this job, the employee is frequently required to stand, walk, talk, and hear. The employee must frequently handle or feel and reach with hands and arms. The employee is occasionally required to sit, climb, or balance, and often stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to twenty-five pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to twenty-five pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The hospitality environment is fast-paced, and you may sometimes be required to cover or assist with tasks/job functions outside of the job you were hired for. We need each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete them with the same enthusiasm and dedication as your regular job duties.
Ready to make waves with us? Apply today and let’s create unforgettable experiences together!
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
