Job Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Join our team and help deliver exceptional learning experiences and events that support healthcare professionals across the region. As an Event & Learning Management Coordinator, you will play a key role in coordinating face-to-face and virtual training programs, managing event logistics, supporting learning journeys, and ensuring compliance with internal policies and industry regulations.
Working closely with cross-functional teams, you will manage event operations, maintain accurate data and reporting, and provide high-quality support to both internal stakeholders and external customers. This role is ideal for a highly organized, customer-focused professional who thrives in a fast-paced environment and enjoys balancing multiple priorities while delivering outstanding service.

To be successful, you should have experience in event coordination, training administration, or customer support, strong organizational and communication skills, and the ability to work collaboratively across diverse teams. Proficiency in business systems such as Salesforce (SFDC), Cvent, and Microsoft Office is an advantage. A proficient level of English, both written and spoken, is required.

Responsibilities may include the following and other duties may be assigned:

• Coordinate and support face-to-face and virtual training events, ensuring seamless planning, execution, and post-event activities for healthcare professionals and internal stakeholders
• Manage learning programs by administering participant access, monitoring progress, handling training exemptions, and providing first-line support throughout the learning journey
• Process event-related activities through Cvent, Medtronic’s event management platform used for registration, attendee management, communications, and reporting
• Administer healthcare professional (HCP) and healthcare organization (HCO) services, including contract preparation, compliance documentation, vendor creation, payments, and logistics coordination
• Maintain and cleanse event and customer data in Salesforce (SFDC), Medtronic’s customer relationship management platform used to manage customer information and business interactions
• Generate and analyze operational and compliance reports using Tableau, Medtronic’s business intelligence and data visualization tool that supports performance tracking and decision-making
• Collaborate with Sales, Training & Education, Compliance, and external partners to deliver high-quality customer service while ensuring adherence to company policies and regulatory requirements

Required Knowledge and Experience:

• Bachelor’s degree or equivalent professional experience in Event Management, Business Administration, Marketing, Hospitality, or a related field
• Experience coordinating events, training programs, or customer support activities in a fast-paced and collaborative environment
• Strong organizational, planning, and problem-solving skills with the ability to manage multiple priorities while maintaining attention to detail
• Experience using Customer Relationship Management (CRM) systems such as Salesforce (SFDC), event management platforms such as Cvent, and Microsoft Office applications
• Excellent communication and stakeholder management skills with a customer-focused approach and proficiency in English; additional language skills are an advantage
• Ability to work independently and as part of a diverse team while demonstrating adaptability, accountability, and a commitment to quality and compliance

Proficient level of English in both written and spoken communication is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here