Job Description

The Event Support Specialist plays a key role in bringing events to life by assisting with logistics, setup, and on-site execution. This position works closely with multiple departments to ensure events run smoothly, from preparation through completion. The role requires strong customer service skills, attention to detail, and the ability to adapt in a fast-paced, dynamic environment while delivering an elevated guest experience.

• Assist with event setup and teardown for casino, theater, marketing, and sponsorship events
• Support box office operations, including ticketing and will call, as scheduled
• Ensure marketing materials, giveaways, and event supplies are prepared and delivered on time
• Engage with guests during events by distributing promotional items and providing information in accordance with policies
• Maintain awareness of current and upcoming promotions to effectively assist and direct guests
• Assist with inventory counts and organization of event materials
• Support large-scale events such as tradeshows, corporate functions, and group events as needed
• Collaborate with team members and departments to ensure smooth event execution

• High School Diploma or GED required; at least one (1) year of related experience or equivalent combination of education and experience
• Strong customer service and communication skills
• Basic computer proficiency
• Ability to work effectively in a team-oriented environment
• Valid driver’s license required
• Ability to lift and carry up to 50 lbs
• Work may be performed in office settings, casino floors (including exposure to smoke and noise), and outdoor environments
• Must be flexible to work varied shifts, including nights, weekends, and holidays
• Occasional travel, including overnight stays, may be required

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team!

Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.

Here's what awaits you: 

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations). 

• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays. 

• Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind. 

• And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts