Job Description

About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at https://www.crisis24.com/careers

We are seeking an Operations and Events Coordinator to support high-impact initiatives with a primary focus on event coordination and special project delivery. This role partners directly with the Program Manager and Operations Manager to plan, execute, and manage meetings, events, conferences, and cross-functional projects.
The ideal candidate brings experience in security operations or a related field, thrives in a fast-paced, emergency-driven environment, and has a passion for problem-solving, organization, and delivering exceptional event experiences. This individual will serve as the first point of contact for executive on-site and off-site events, maintaining a polished and professional presence at all times.
Responsibilities
Event Support & Execution
• Plan, prioritize, schedule, and ensure delivery of executive meetings, events, conferences, and workshops—both on-site and off-site
• Serve as the primary logistical point of contact for event coordination, health/safety protocols, and attendee management
• Coordinate with vendors and contractors to ensure on-time, high-quality delivery of event services, security systems, and operational support
• Manage event communications and requests, ensuring timely and accurate follow-through
• Develop and implement event policies, protocols, and standard operating procedures
• Maintain composure and sound judgment in high-pressure, high-visibility situations involving executives, authorities, clients, and the public
Special Projects & Operations
• Support the design and delivery of project deliverables including roadmaps, project plans, change impact assessments, and communications plans
• Support cross-functional meetings: capture notes, update project documents, and manage QBRs reviews
• Prepare drafts of executive-level presentations for senior leadership
• Create and maintain comprehensive project documentation with timely stakeholder updates
• Contribute to business case development, change management planning, and governance preparation
• Use project management and workflow tools to monitor schedules, manage tasks, and report progress

Collaboration & Leadership
• Work collaboratively across business, creative, and technical teams—including geographically distributed partners
• Function as a team player who can both lead initiatives and execute on the direction of senior leaders
• Manage stakeholder expectations and provide regular, transparent updates on project status
• Supervise and direct workflow for event-related and operational communications
Qualifications
Required:
• 4+ years of relevant project coordination, operations, or administrative experience
• Solid planning and organizational skills with strong attention to detail
• Ability to manage multiple projects simultaneously and meet deadlines independently
• Professional written and verbal communication skills
• Experience creating presentations for senior levels of leadership
• Experience working with cross-functional and geographically distributed teams
• Proficiency in Microsoft Office Suite (especially Excel), Google Workspace, and project management tools
• Ability to analyze, prioritize requests, and identify critical issues quickly
• High emotional intelligence, customer focus, and a professional, global mindset
• Willingness to work evenings and weekends as necessitated by events
• Up to 40% travel required
Preferred:
• Previous experience in event security logistics and/or event planning
• Background in security operations or an emergency-driven business environment
• Experience in project management, change management, communications, business analysis, or financial management
• Comfort learning new technology and applications quickly
Work Environment
This role operates in a dynamic, corporate environment requiring flexibility to support events and projects both on-site and at off-site locations. The ideal candidate is adaptable, solutions-oriented, open to feedback, and eager to grow within the team and organization.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.