Job Description

Job Title: Event Supervisor

Department: Events

Reports To: Senior Events Manager

FLSA Status: Non-Exempt

Location: San Juan, Puerto Rico

Classification: Part-Time

Legends Global, the leader in privately managed public assembly facilities, has an immediate opening for the Part Time on Call Event Supervisor at the Coca Cola Music Hall. The Event Supervisor will execute events such as concerts, family shows, press conferences, fundraisers, ceremonies, banquets, and galas for Coca-Cola Music Hall. The position requires budget preparation and staff management with regards to these events. Additionally, this position oversees Security, Paramedics, Usher’s personnel, and logistics. Directly supervises the Events on Call Staff, Security Units Staff and Ambulance services. Carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws. Responsibilities include planning, assigning, and directing work, addressing complaints, and resolving problems.

Essential Duties

• Manage the operations, rehearsals and execution of events and entertainment in compliance with expectations of event owners, production and the Coca-Cola Music Hall Management.
• Work with internal and external entities to manage and broadcast event production.
• Develop CAD drawings for ticketed events in conjunction with the Box Office and production teams.
• Maintain positive rapport.
• Anticipate production, logistical and operational problems and appropriate solutions.
• Implement and enforce facility rules, regulations, policies and procedures.
• Compile and communicate all event requirements to various departments at Coca-Cola Music Hall.
• Prepare and distribute detailed production notes for each event and schedule production meetings with the venue’s department heads (including but not limited to operations, security, food & beverage, and guest services).
• Monitors and supervise facility Event, Ambulance and Security Staff.
• All other duties/responsibilities as assigned.

Education and Experience

• A minimum education level of: Bachelor’s Degree required
• A minimum of 2 years in special events, concerts and family events. Large group management experience preferred.

Additional Experience

• Proficient in C.A.D. software

Skills or Experience

• Bilingual language fluency (English/Spanish) required
• Must have strong production management skills with the ability to multitask and meet strict deadlines.
• Must be extremely organized and detail oriented, resourceful, quick learner and able to handle multiple projects simultaneously.
• Experience with operational characteristics, services and activities of event management and multi-purpose public assembly facility management, including, but not limited to, needs of users of medium size public assembly facilities, crowd management and control techniques, customer service practices, event staging and maintenance
• Knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).

Working Conditions

• Work schedule is based on the facility’s needs, part-time hours.
• Flexible schedule includes nights, weekends, and holidays.
• Ability to stand for long periods.
• Must work well in a team environment.
• Ability to work effectively under pressure.
• Good written, verbal and interpersonal skills required; ability to interact with all levels.
• Professional presentation, appearance and work ethic.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.