Job Description

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Event Staff are responsible for providing logistical and operational support to assigned Heritage Festival events. Event Staff assist the Event Host in ensuring that the entire event runs smoothly, ensuring adherence to the schedule by adjudicators and program participants, ensuring all logistical components are being executed as directed, and ensuring a high-quality experience for all event participants. Event Staff work directly with the Event Host, event participants, and adjudicators to ensure a successful event. Event Staff report to the Event Host.

Responsibilities:

• Support the oversight of event components and act quickly to resolve problems
• Adhere to event safety standards; implement and execute all policies and procedures
• Perform any operational tasks as directed
• Assist with on-site set-up and breakdown of event space and A/V
• Assist with inventory, set-up, packing, and shipping of event materials
• Assist with ensuring on-time execution of event schedule, supporting with the oversight of group movement from warm up location to main performance location
• Coordinate with adjudicators to ensure accurate scoring and timing of participant groups
• Keep adjudicators informed of any schedule adjustments
• Assist with the logistics of final scoring and recordings, in preparation for awards ceremony
• Ensure excellent customer service to all event participants, adjudicators, and vendors
• Inspect equipment for damage after use and check it against an inventory list; pack up equipment at end of event
• Serve in various support roles and perform other duties as directed by the event host

Qualifications:

• Event management experience (preferred)
• Work effectively in a service-oriented environment.
• Strong logistical and organizational skills
• Ability to work in a high pace environment
• Able to handle stress and remain calm
• Establish and maintain effective working relationships with management and other event staff members
• Travel to event locations over holidays and weekends
• Able to work a flexible schedule. This may include early mornings, days, evenings, weekends, extended (long) workdays, and multiple days in a row.
• Organized and detail oriented with ability to prioritize, work on multiple projects simultaneously, exercise good judgment and solve problems
• Excellent customer service skills
• Ability to work efficiently in a team environment
• Physically able to fulfill responsibilities associated with event execution. Festivals require physical exertion including climbing stairs, lifting, long hours on your feet and walking, and exposure to weather (hot or cold).
• Able to maintain a professional decorum when faced with conflict or issues while interacting with our customers
• Are high energy, flexible, and able to work extended event hours.
• Reside at the event location.
• Can complete a mandatory training program prior to working first event.
• Can pass a mandatory background check.
• Are eligible for work in the United States.

Perks at Work:

Seasonal Team members enjoy the experience of working with like-minded professionals, passionate about helping every student realize their life aspirations. Additionally, WorldStrides offers:

• Compensation paid bi-weekly
• Housing and meals during events

WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.

As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.