Job Description

Job Title: Event Specialist

Location: US (Hybrid + Travel)

People changing the way brands connect with consumers - one experience at a time.

Delivering experiences rooted in emotion, and inspiring people to become the voice of a brand has made Premium Retail Services one of the fastest growing sales and marketing agencies in North America. We are a destination to tell stories, and pave new paths to connect brands with consumers through experiential, retail, & digital interactions.

About the Role:

We are seeking a highly motivated and experienced Event Producer to join our dynamic team. In this role, you will serve as the primary event specialist for one of our top clients on a new communication technology business. You will plan, operationalize and execute technical AV deployments, as well as manage operations and logistics across a variety of events throughout the 2027 calendar year within budget, brand guidelines and business objectives/goals.

A strong background in operational logistics, event production, and project coordination is essential.

The ideal candidate will thrive in a fast-paced, ambiguous environment. Success in this role requires the ability to move quickly, align with stakeholders, and demonstrate robust event programming skillsets.

What is Google Beam?

Google Beam is a true-to-life new communication technology from Google that allows people to feel like they’re having real face-to-face conversations, no matter the distance. Powered by realistic state-of-the-art 3D imaging and spatial audio and integrated with today’s leading remote video platforms, Google Beam enables you to be immersed in the moment, together.

2027 Customer Experience Goals

In 2026, we successfully engaged thousands of potential customers through hosting or co-leading over 40+ events featuring Google Beam product demos. For 2027, our objective is to significantly expand this reach by integrating pre-sales Beam experiences and 10x the number of customers we reach with added customer offerings. Achieving this ambitious goal necessitates comprehensive vendor support for logistics across diverse event types.

Google Beam Event Types

Planned event types in 2027 will include the following:

• Events (1P/3P) and Industry Trade Shows: These are crucial for showcasing Beam's capabilities and market relevance to a broad audience, including enterprise customers and partners.
• Demo days (Google-run): These are 1-2 day events to deliver units for quick Beam/AI product demos and training. We also host demo days specifically for our channel partners, both onsite at Google and at customer/channel partner locations.
• Trials (Google-run): These 2-8 week trials involve delivering 2-8 units for customers to test Beam in their own environments.
• Marketing Campaigns (Google-run): Elevating Beam’s brand through strategic campaigns, partnerships, and enhanced event experiences, including demos and filming.

Event Management & Execution

○ Coordinate the planning and execution of all internal and external client technology deployments, including customer demonstrations, industry conferences, and Google-owned or third-party events.

○ Lead the coordination of Google employees, agency partners, and various vendors to manage the full event lifecycle: Beam deployment, demo pod installation, quality assurance (QA) checks, running live demonstrations, and project wrap/load-out post-event.

○ Develop customized project plans for specific events or customer requirements, applying critical thinking to tailor solutions.

○ Participate in technology training sessions throughout the year

○ Manage multiple, interconnected event projects of moderate to high complexity and scope simultaneously.

○ Lead and orchestrate project kickoff, delivery, and logistics planning meetings with all involved parties.

Strategic Planning & Compliance

○ Strategically anticipate and plan for future needs and potential challenges while also operating tactically to address immediate situations.

○ Establish lightweight processes quickly to address identified gaps in operations.

○ Conduct retrospective meetings after events to refine planning processes and proactively mitigate potential future issues.

○ Ensure global compliance with all safety and regulatory requirements, working closely with Google’s legal teams.

Work Environment & Flexibility

○ Demonstrate the ability to work independently and adjust schedules as required to attend global events without interrupting ongoing planning cycles.

○ Must be able to travel (60%) domestic and internationally and be available to work evenings and weekends when necessary.

○ A majority of working hours should be aligned with Pacific Standard Time (PST).

Qualifications & Experience:

• Bachelor's degree in Business Administration, Business Management, or a related field.
• Proven experience as an Event/Operations Manager or similar role, with a strong focus in a leadership role.
• Experience working with various stakeholder teams and planning technical event logistical /operational processes through to execution.
• Willingness to travel for extended periods of times throughout the year.
• Proficient or fluent in a second language: Spanish, French, German, and/or Japanese.
• Proficient in Google Workspace and relevant marketing software

Key Skills:

Leadership and Management:

○ Ability to lead and motivate teams.

○ Strong people management skills.

○ Ability to foster a positive and productive work environment.

Analytical and Problem-Solving:

○ Strong analytical and problem-solving skills.

○ Ability to analyze data and identify trends.

○ Ability to make data-driven decisions.

Communication and Interpersonal Skills:

○ Excellent written and verbal communication skills.

○ Ability to communicate effectively with all levels of an organization