Job Description

Hilton Austin, a Hilton Corporate Managed hotel, is looking for an Event Services Manager to join their team! This is a fantastic entry level opportunity to serve as the on-site liaison for groups and events, ensuring every client enjoys an exceptional experience from start to finish.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Event Service Manager, you’re not just overseeing all aspects of event planning and execution – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Execute exceptional events: Serve as the on-site contact for group and catering clients, ensuring seamless event execution and outstanding guest expectations.
• Lead event operations: Coordinate hotel departments and provide direction to team members to ensure all event requirements are delivered successfully.
• Build strong client relationships: Maintain consistent communication clients throughout the planning and execution process to ensure satisfaction and exceed expectations.
• Maximize business opportunities: Identify upsell opportunities, promote hotel services, and contribute to achieving revenue goals.
• Support team success: Communicate client needs, provide guidance and coaching, and foster collaboration to deliver consistent, high-quality service.
• Solve problems with confidence: Address guest concerns, resolve operational challenges, and make sound decisions in a fast-paced environment while adapting to changing business needs.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.