Job Description

Posting number: 2026-00270

Department: COM SVCS - CHAR SPORTS PK

Job classification: Coordinator, Event Security

Posting type: Open

Categories: Recreation

The Event Security Coordinator plays a key leadership role in creating a safe, secure, and welcoming environment for guests, staff, athletes, and partners at Charlotte Sports Park This position performs lead-worker functions associated with the planning, coordination, and oversight of event security operations, including security and safety, crowd management, customer service, and other event-related activities.

The Event Security Coordinator develops and executes staff schedules, coordinates daily assignments, communicates with contractual partners and internal teams, and provides direction and support to assigned event security personnel. The position helps ensure security operations are carried out effectively, consistently, and in accordance with established procedures and facility expectations.

In addition to overseeing event security operations, this position serves as a visible representative of Charlotte Sports Park and is expected to provide exceptional customer service while responding professionally to guests, staff, vendors, and partners. The coordinator must be able to assess situations, communicate clearly, resolve concerns, and help maintain a positive and safe event experience.

Administrative responsibilities include supporting internal office operations, maintaining appropriate documentation and communications, coordinating staffing needs, and assisting with event preparation and follow-up.

The ideal candidate is a dependable and proactive leader who understands security operations, works well in a fast-paced event environment, communicates effectively, and takes pride in delivering excellent service.

Work may be performed during days, evenings, weekends, and holidays based on the event schedule. Duties are generally performed in accordance with established policies and procedures, with additional direction provided for unusual or complex situations.

Examples of duties

Qualifications

Supplemental information

Working ConditionsWork is primarily performed outdoors and may be exposed to inclement weather, irate customers, extreme noise, heights and/or dust.

Risk/Safety Conditions:Some risk related to physical and/or mental health and safety associated with this position.

Essential Physical Activities:Stooping, crouching, walking, pulling, lifting, hearing, seeing up close, seeing far away, kneeling, reaching, talking, standing, finger movement, repetitive motions, and depth perception. Occasional lifting of up to 50 pounds.

DISCLAIMER: The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this job.