Job Description

Job Location: Central Texas - Austin, TX 78744

Position Type: Part TimeEducation Level: High School

Salary Range: $18.00 - $21.00 Hourly

Travel Percentage: None

Job Shift: Any

Job Category: Customer ServiceGet Paid to Be Part of Austin's Biggest Events

Join the 5 STAR Event Services team and work alongside thousands of fans at Austin City Limits Music Festival, sporting events, concerts, festivals, conventions, and other premier events throughout Central Texas.

If you enjoy working with people, being part of an energetic team, and helping create safe and memorable guest experiences, we'd love to hear from you.

What You'll Do

As an Event Security Officer, you'll play an important role in maintaining a safe, welcoming, and enjoyable environment for guests, clients, and fellow team members.

Responsibilities include

• Monitoring entrances, exits, and restricted areas
• Conducting bag checks and guest screening procedures
• Verifying tickets, credentials, and access permissions
• Providing directions and guest assistance
• Maintaining clear access routes and crowd flow
• Enforcing venue policies and procedures
• Reporting suspicious activity, hazards, and incidents
• Responding professionally to guest concerns and complaints
• Assisting with emergency response and evacuations when necessary
• Providing security escorts and support as assigned

What We Offer

✅ Paid Training & Free Level II Security Licensing Assistance

✅ Flexible Scheduling

✅ Part-Time & Event-Based Opportunities

✅ Work ACL, Formula 1, NASCAR, NCAA Events, Concerts & More

✅ Year-Round Event Opportunities

✅ Professional Growth & Development

✅ Fun, Team-Oriented Environment

Minimum Qualifications

• At least 18 years of age
• High School Diploma or GED equivalent
• Reliable transportation and communication methods
• Ability to obtain a Texas Non-Commissioned Security Officer License (Level II)

No security license? No problem.

5 STAR provides Level II training and exam preparation at no cost. Applicants must successfully complete all state licensing requirements, including fingerprinting and a background check.

Skills for Success

We're looking for team members who

• Have a positive, customer-service-oriented attitude
• Maintain a professional appearance and demeanor
• Communicate clearly and effectively
• Can remain calm in fast-paced environments
• Work well independently and as part of a team
• Learn quickly and adapt to changing situations
• Follow instructions, policies, and procedures consistently

Physical Requirements

Applicants must be able to

• Stand and walk for extended periods during event shifts
• Frequently bend, stoop, kneel, and move throughout event venues
• Lift and carry up to 25 pounds
• Effectively communicate with guests, clients, and team members

Work Environment

Event Security Officers regularly work in

• Outdoor venues and varying weather conditions
• Large crowds and high-traffic environments
• Loud concert, sporting event, and festival settings
• Fast-paced and dynamic event operations
• Evening, weekend, and holiday schedules

Reasonable accommodations are provided when appropriate and available.

Why 5 STAR Event Services?

Since 2000, 5 STAR Event Services has been one of Texas' leading event staffing and security providers. Our team has supported more than 45,000 events across Texas.

Our clients include

• Austin City Limits Music Festival
• Formula 1, NASCAR, MotoGP
• NCAA Athletics
• Professional and Minor League Sports
• Arenas, Stadiums, Theaters, and Convention Centers
• Major Festivals and Community Events

At 5 STAR, we're more than an event staffing company. We're a team that helps create unforgettable experiences for millions of guests every year.

Together Everyone Achieves More.

Apply Today

📧 JoinOurTeam@5starstaff.com

📞 512-777-0749 Ext. 5

🌐 Visit 5 STAR Event Services

5 STAR Event Services

DPS License # B09954

Equal Opportunity Employer | Women Owned Business

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