Job Description

Job Location Litchfield - Pawleys Island, SC 29585 Salary Range $45,000.00 - $55,000.00 Salary/month

Reports To: General Manager / Food and Beverage Manager / Director of Food and Beverage

Purpose of Position:

To coordinate all aspects of the Banquet and Event Sales operation, including Weddings, Corporate Meetings, Social Gatherings, Membership Events, and other social functions, to maximize Food and Beverage sales opportunities, including the Restaurant, Bar, and Patio areas.

Classification:

Salaried Exempt / Full-Time / Management

Department:

Food and Beverage

Mission Statement:

Founders Group International is committed to being the golf industry leader in the Carolinas by providing exceptional products, programs, and services that exceed the expectations of our guests, team members, business partners, and local community.

Vision Statement:

We will achieve sustainable success in growing the game of golf through a reputable brand. Our culture will develop talent, build relationships, and inspire innovative business practices.

Customer Service Commitment:

Our SCORE customer service program is the foundation of our success and applies to all aspects of our business. It sets the course for how we conduct ourselves and interact with others. We utilize these principles and beliefs to work with our team and serve our guests as we Drive for Excellence.

Sincere • Collaborative • Observant • Responsible • Enthusiastic

Essential Functions:

1. Sales & Business Development:
   • Proactively solicit new, prospective, and repeat clients through daily sales efforts.
   • Actively drive corporate sales in the local market.
   • Conduct venue tours and provide creative event solutions to prospective clients.
   • Develop and implement strategic sales initiatives to achieve and exceed budgeted revenue goals.
   • Analyze upcoming event trends to identify high-demand or low-demand dates and adjust sales strategies accordingly.
2. Event Coordination & Execution:
   • Manage all aspects of event planning, including room setup, staffing, vendor coordination, and on-site execution.
   • Ensure seamless coordination with the Food & Beverage team to meet event expectations.
   • Oversee the setup and breakdown of all banquet and event spaces.
   • Ensure compliance with company standards for food service, presentation, and cleanliness.
3. Client Relations & Customer Satisfaction:
   • Maintain strong client relationships and address inquiries or concerns in a timely manner.
   • Regularly follow up with clients post-event to collect feedback and identify areas for improvement.
   • Actively resolve customer complaints to ensure a high level of satisfaction.
4. Financial & Administrative Responsibilities:
   • Maintain accurate billing records and ensure timely invoicing.
   • Assist in the development and management of banquet and food & beverage budgets.
   • Track key sales metrics, create reports, and present findings to management.
   • Participate in trade shows and conventions to promote banquet and event services.
5. Operational Leadership & Team Collaboration:
   • Work closely with Food and Beverage Manager and Human Resources on staffing needs, hiring, and employee training.
   • Provide guidance to banquet and event staff to ensure high performance and professionalism.
   • Coordinate with all relevant departments, including F&B, Banquets, and Management, to ensure smooth event execution.
   • Maintain a well-organized and fully stocked storage area for event-related supplies.

Qualifications

Qualifications & Requirements:

• High School Diploma or equivalent required; Bachelor's degree in Hospitality Management, Business, or related field preferred.
• Minimum of 5 years of event sales or banquet management experience, with at least 2 years in a leadership role.
• ServSafe Manager Certification required.
• Strong knowledge of Microsoft Office Suite and experience using point-of-sale systems and event management software.
• Excellent written and verbal communication skills.
• Ability to develop and maintain relationships with clients, vendors, and internal teams.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.
• Availability to work evenings, weekends, and holidays as needed.
• Understanding of internal controls and ability to maintain confidentiality of sensitive information.

Safety Responsibilities:

• Operate all equipment and perform job duties in compliance with company, state, and federal regulations.
• Report all safety hazards or concerns to management immediately.
• Maintain a clean and organized work environment to ensure safety and efficiency.
• Ability to lift up to 50 lbs. and stand for extended periods as needed.