This role is responsible for planning, scheduling, coordinating, and service of foods and beverages for events and functions relatingtoconferences,meetings,specialevents,weddings,andotherbanquetandcateringoperations.Responsiblefor engaginginsalescallswithprospectiveUniversityandoff-campusclientsasassignedandbuildingrelationshipswithcurrent and potential clients.Work hours will vary based on business needs. This position will also be responsible for supporting and implementing the Iowa GROW program with student employees as a part of our commitment to student success.
Specific Job Duties & Tasks
Event Planning Coordination — Meet with event hosts to schedule, plan, and coordinate all banquet and catering event details, including date, time, menu, room setup needs, and special requirements.
Contract Development — Initiate and prepare banquet/catering contracts outlining event specifications and estimated costs for food, beverage, labor, equipment, and miscellaneous services.
Day‑of Event Management — Personally contact event planners on the day of the event to confirm expectations, resolve issues, and coordinate last‑minute adjustments with staff.
Interdepartmental Coordination — Communicate event details to facilities, kitchen management, and service teams to ensure seamless execution.
Vendor Management — Coordinate with external vendors for rentals, specialty services, or product purchases as required.
Administrative Oversight — Prepare proposals, sales reports, service documentation, event deposits, and final billing with accurate itemization.
Sales & Client Outreach — Serve as a member of the University Catering sales team, conducting outreach and sales calls with campus and community clients.
Brand Representation — Represent University Catering at university and community events to strengthen visibility and cultivate relationships.
Committee Participation — Serve on committees and organizations that enhance the presence and reputation of University Catering.
Policy & Procedure Support — Assist in developing departmental policies and procedures and communicate updates to support staff.
Customer Service Response — Respond promptly and professionally to inquiries and concerns from students, parents, faculty, staff, and the public.
Operational Compliance & Improvement — Ensure compliance with university policies, including cash handling and alcohol service, and recommend improvements to efficiency, staffing, scheduling, and quality control.
For a detailed job description, please email Michelle Sehmann at michelle-sehmann@uiowa.edu
About the Division of Student Life
The Division of Student Life is comprised of staff that embrace new ideas and thoughts, work together to keep our students safe, and provide them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreational Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting educationally purposeful services and activities within and beyond the classroom.
Requirements
A bachelor’s degree in business administration, Restaurant Hospitality Management or an equivalent combination of education and related experience.
Experience (typically 1 – 3 years) in events, hospitality, catering, banquets and/or fine dining sales & service.
Administrative experience (typically 6 months – 1 year), including activities such as delegating tasks and day-to-day management of accounts receivable and/or accounts payable.
Commitment to and alignment with the values of the Division of Student Life, including a demonstrated active commitment to creating a welcoming and respectful work environment.
Excellent written and verbal communication skills, as well as superior attention to detail.
Ability to provide excellent customer service and to meet or exceed customer service needs
Demonstrated adaptability to change in the workplace.
Ability to collaborate and interact with a variety of individuals and groups, while modeling open, respectful, accepting, and supportive behaviors toward others.
Proficient in standard computer software applications (e.g. Word, Excel, email).
Valid driver’s license with the ability to meet UI fleet safety driving record review guidelines.
Desired Skills
Experience (typically 6 months – 1 year) conducting sales calls or cold calling
Working experience with computerized food service and event management systems and software; and electronic payment systems.
Working knowledge of event management processes and activities.
Some experience in a higher education environment with knowledge of university business procedures, policies, and practices.
Previous Supervisory experience (typically 6 months – 1 year)
In order to be considered, applicants must upload a resume and cover letter and mark them as a “Relevant File” to the submission.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Up to 5 professional references will be requested at a later step in the recruitment process. Please note that this position is not eligible for visa sponsorship in the United States. For questions or additional information, please contact Michelle Sehmann at michelle-sehmann@uiowa.edu
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
WE CARE Core Values
Welcoming: We strive for an environment where every voice is heard, emphasize, regular communication, and seek transparency wherever possible.
Excellence: We strive to achieve excellence in all that we do.
Collaboration: We believe teamwork is the best way to work.
Accountability: We behave ethically, act openly and with integrity in all that we do, taking responsibility for our actions.
Respect: We honor diversity and recognize the worth and dignity of every person.
Equity: We dedicate ourselves to equity and fairness.
Mission
Changing Medicine. Changing Lives.®
University of Iowa Health Care is changing medicine through:
• Pioneering discovery
• Innovative interprofessional education
• Delivery of superb clinical care
• An extraordinary patient experience in a multi-disciplinary, collaborative, team-based environment
University of Iowa Health Care is changing lives by:
• Preventing and curing disease
• Improving health and well-being
Vision
World Class People: Building on our greatest strength.
World Class Medicine: Creating a new standard of excellence in integrated patient care, research, and education.
For Iowa and the World: Making a difference in quality of life and health for generations.
Recognitions/ Awards
In its 2020 rankings of “Best Employer for Diversity," Forbes ranked UI Health Care No. 47 overall among large employers nationwide and No. 10 in its Healthcare & Social category.
