Job Description

Our Live Events team is looking for a technically skilled, customer-focused Travel Technician to support the successful production and delivery of live educational events across the country.

This role serves as the on-site technical lead for assigned events, ensuring every production is executed seamlessly—from planning and setup through live delivery and post-production. The ideal candidate thrives in fast-paced environments, enjoys solving problems in real time, and is passionate about delivering exceptional customer experiences.

This is a remote position requiring frequent travel, primarily within the United States.

What You'll Do

• Lead the technical execution of assigned live events, ensuring successful delivery of audio, video, streaming, and production components.
• Coordinate technical planning before each event, including equipment preparation, logistics, testing, and risk identification.
• Travel to event locations to manage on-site production, troubleshoot issues, and maintain high production standards under live conditions.
• Build strong relationships with clients, presenters, venues, and internal stakeholders while delivering an exceptional customer experience.
• Communicate project status, technical risks, and event updates proactively with production leadership and cross-functional teams.
• Support all phases of production, including pre-production planning, live event execution, post-production editing, and media management.
• Maintain and continually improve knowledge of production technologies, streaming platforms, and industry best practices.
• Assist in recruiting, coordinating, and managing freelance production contractors when additional support is needed.
• Support broader production initiatives and special projects during non-travel periods.
• Fulfill other duties as assigned.

Required Qualifications

• Experience supporting live event production, broadcast, or video production environments.
• Experience operating professional video, audio, and live streaming equipment.
• Strong troubleshooting skills and the ability to remain calm under pressure.
• Excellent organizational, communication, and time management skills.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Willingness to travel frequently, including overnight travel.
• Valid driver's license and ability to transport production equipment when required.

Preferred Qualifications

• Experience with Adobe Creative Cloud.
• Experience using Wirecast, OBS Studio, vMix, or similar live production platforms.
• Experience managing freelance crews or production contractors.
• Knowledge of livestream workflows and remote production technologies.

Business Unit:

InReach

Scheduled Weekly Hours:

40

Number of Openings Available:

1

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.