Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.
Location: United Kingdom
Workplace Type: Hybrid
Employment Type: Permanent
Seniority: Associate
About the role: The Event Operations Specialist plays a key role within the SJP Events Team, supporting the effective planning, coordination and delivery of the events portfolio. The role ensures operational excellence by maintaining consistent processes, documentation and systems across all events, and by supporting the management of suppliers, budgets and logistical requirements.Reporting to, and working closely with the Event Operations Manager, the role helps ensure that each event is delivered efficiently, safely and in line with SJP’s objectives, regulatory standards and commitment to delivering high quality delegate experiences.This role can be based in any of our office locations, and will require travel where necessary to support events.What you'll be doing:Support the management of the overarching SJP events calendar for the function, ensuring visibility of all planned activity across the yearOversee effective delegate journeys by supporting event registration and delegate processes, ensuring a smooth, accurate, and high‑quality experience from sign‑up through to event delivery.Provide expert support and problem‑solving to event teams, enabling informed decisions, resolving issues quickly, and continuously improving the overall delegate experience.Manage key supplier relationships under framework agreements, including scheduling monthly review meetings, preparing agendas, and collating performance and feedback data to support supplier evaluation and decision‑making.Maintain budgets, forecasting and ensure events are managed within their allocated spend using correct financial processes and toolsEnsure required contracts, permits, licenses, and insurance are in place for the events we deliverAbout you:You'll bring previous experience of events operations, along with strong organisation and communication skills. Comfortable working within established frameworks and governance requirements, you will have a methodical approach to managing budgets, suppliers, contracts, risk documentation and event logistics. You'll have experience working with event registration and delegate management platforms, such as Cvent, and be confident using technology to support seamless event delivery and delegate experiences. Experience with comparable event management systems will also be considered. Essential Criteria:Experience working with event platformsKnowledge of CVENTA background in events operationsStrong IT skills, including the full Microsoft suiteExcellent organisation skillsWillingness to travel where requiredDesirable Criteria:Supplier management skillsBudget management experienceForecasting experience
What's in it for you?
Whatever stage of life you're in, our benefits are designed to provide the support, flexibility, and peace of mind you need to thrive both at work and beyond.
In addition to our discretionary annual bonus scheme, which reflects both individual and company performance, you'll benefit from a market-leading benefits package tailored to support your wellbeing, financial security, and family life.
Our benefits include:
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.
What's next?
If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch.
As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.
St. John is a full-service agency headquartered in Jacksonville since 1984. St. John has been home to a quality of work and a quality of life that has helped attract great people and build one of the region’s largest independent agencies. We inspire growth for brands by purposefully applying insights, technology and creativity to create opportunities to be more relevant, more visible and more competitive.
We lead with character, courage, kindness. Three ideals that have defined our company and our pursuit of growth on behalf of our clients from the beginning. We believe that success and great ideas come from hard work, honesty and the courage to try new things. We also believe that to inspire people to take action – be they customers, employees or our community, requires empathy and responsibility to all. It’s a credo that has served us well for 40 years and counting.
