Job Description

A great experience starts with you!

Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you’re looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center.

Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.

Job Title:

Event Operations Intern

Pay Details:

The starting hourly rate for this position is $20.00 per hour.

The Event Operations Intern will gain hands-on experience in the planning, coordination, and execution of live entertainment events within a fast-paced music venue environment. This internship provides exposure to the operational side of concerts and ticketed events, offering insight into how multiple departments collaborate to deliver safe, efficient, and memorable guest and artist experiences.

The intern will work closely with venue operations, event management, and cross-functional teams to support event preparation, day-of-show execution, and post-event follow-up. This role is ideal for someone interested in live entertainment, venue management, event operations, hospitality, or sports and entertainment management.

Essential Responsibilities

Event Planning & Coordination

• Assist with the preparation and distribution of event orders and operational documents.

• Help coordinate interdepartmental communication between teams including:

  • Operations

  • Security

  • Guest Services

  • Information Technology (I.T.)

  • Broadcasting/Production

  • Housekeeping/Janitorial

  • Conversion Crew

  • Parking & Transportation

  • Food & Beverage

• Support the preparation of event logistics and operational timelines.

• Assist with event readiness checks prior to doors opening.

Show & Promoter Support

• Help manage pre-show and post-show event logistics.

• Assist with promoter and tour requests before and during events.

• Track and organize promoter needs, backstage requirements, and operational requests.

• Support VIP and premium hospitality experiences and act as a liaison with internal VIP event teams.

• Assist with artist, promoter, and guest credentialing and access coordination.

• Help maintain and organize event expense tracking and operational records.

Event Documentation & Communication

• Compile and distribute operational documents and event materials including:

  • CAD maps and venue layouts

  • Ticket sales reports and attendance information

  • Parking lists and logistics plans

  • Guest lists and credential lists

  • Production schedules and run-of-show documents

• Ensure departments receive updated event information in a timely and organized manner.

• Participate in event meetings, operational walkthroughs, and department briefings.

Day-of-Event Operations

• Provide on-site operational support during concerts and live events.

• Assist with guest flow, wayfinding, and operational troubleshooting as needed.

• Support coordination between departments to help ensure smooth event execution.

• Observe and learn venue command center and event communication processes.

• Assist with load-in/load-out logistics and event transition activities when applicable.

Administrative & Professional Development

• Learn industry-standard venue management systems and event coordination tools.

• Gain exposure to budgeting, settlement support, and event reporting processes.

• Participate in post-event recaps and operational debriefs.

• Develop an understanding of venue safety, emergency procedures, and guest experience standards.

Qualifications

• Currently pursuing or recently completed a degree in:

  • Sports & Entertainment Management

  • Hospitality

  • Business Administration

  • Communications

  • Event Management

  • Music Industry Studies

  • or related field

• Passion for live entertainment and event operations.

• Strong organizational and communication skills.

• Ability to multitask in a fast-paced environment.

• Willingness to work evenings, weekends, and holidays based on event schedules.

• Proficiency in Microsoft Office preferred.

• Ability to maintain professionalism and confidentiality in a high-profile environment.

Preferred Skills & Experience

• Interest in concerts, touring, venue operations, or hospitality.

• Strong attention to detail and follow-through.

• Ability to problem solve and remain calm under pressure.

• Positive attitude with a team-first mentality.

Work Environment

This role operates in a live entertainment environment and may include:

• Extended periods of standing and walking

• Exposure to loud noise, crowds, and live production elements

• Evening, weekend, and holiday work based on the event calendar

Career Path Exposure

This internship offers valuable exposure to careers in:

• Venue Operations

• Event Management

• Tour & Production Coordination

• Guest Experience

• Premium/VIP Services

• Operations Administration

• Sports & Entertainment Leadership

This position is on-site.

MR2026

Company:

OC Sports & Entertainment, LLC

Our Commitment:

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!