Job Description

Event Onsite Support Technician

We’re looking for a talented Events Ops Technician to provide support in owning world class event presentations beginning to end. You’ll join a team whose mission is to provide joy through frictionless support that is globally consistent and solves problems in innovative and creative ways to have a big impact.

PLEASE NOTE: This opportunity requires 100% Mac/Apple iOS support and requires five days a week on site at our client's headquarters.

• Review client requests and provide technical direction for the planning, scheduling, and delivery of services
• Operate PTZ cameras, video switchers, digital audio mixers, and Crestron routing systems for large and medium scale events
• Manage streaming encoding and quality during live events, trim and deliver recorded events
• Technical point person during board meetings and high-profile conference calls
• Oversee vendor technicians on larger scale events
• Train incoming vendor and Helpdesk technicians on events best practices
• Contribute to documentation of on-site equipment and protocols

Requirements include:

• Experience owning an event end to end from event request to technical execution
• Operational experience with event production equipment - audio mixers, microphones, video switchers, etc
• History of direct customer service
• Versed in Apple OS, presentation software like Keynote, PPT
• Some exposure to video conferencing, streaming

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