Job Description
Job Location: HARTFORD, CT 06103
Salary Range: $25.00 - $25.00 Base+Commission/year
Job Shift: Any
Job Category: Restaurant - Food ServiceEVENT MANAGER – MAX DOWNTOWN & BAR MAX
Join the Max Hospitality team!
Max Downtown & Bar Max, is on the lookout for a highly organized, detail-driven full-time Event Manager with a passion for leadership, logistics, and hospitality. If you’re an experienced event professional with a hands-on attitude, thrive under pressure, and love curating seamless guest experiences, we want to hear from you!
Max Hospitality has been a cornerstone of the greater Hartford and Springfield area for over 30 years. Our high-volume locations are known for their exceptional cuisine, style, and creativity. We pride ourselves on keeping our guests happy and staying ahead of market trends.
Benefits:
- Competitive Pay
- Employee Discount on Meals
- Flexible Scheduling
- Opportunities for Growth and Advancement
- 401(k) with matching up to 4%
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Paid Sick Time
- Referral Program
- Life, Accident, Critical Illness & Pet Insurance
- Career Development within the Max Hospitality Group
Responsibilities
- Lead and manage front-of-house service for events to ensure exceptional guest experiences
- Maintain constant communication with staff pre-, during, and post-events via phone or text
- Train and coach service team to uphold Max Hospitality standards
- Interview, hire, onboard, and maintain compliance documentation for all front-of-house event staff
- Monitor food quality, presentation, and guest satisfaction throughout service
- Oversee equipment logistics including inventory, storage, maintenance, and transportation to/from events
- Track and manage labor and liquor costs, POS reporting, and cash accounting
- Assist with procurement and responsible inventory management
- Partner with Sales and Culinary teams to execute flawless events
- Enforce and support company policies and procedures, reporting any escalated issues to leadership or HR
- Uphold professionalism, integrity, and leadership standards across all events
- Promote continuous improvement through formal/informal cost discussions and operational feedback
QualificationsWhat We’re Looking For
Skills and
Experience:
- At least 1 year of experience in event management or coordination
- Previous supervisory or lead role in a hospitality setting
- Strong organizational skills with sharp attention to detail
- Proven success in team leadership and service execution
- Experience with inventory management and cost controls
- Personal integrity, credibility, and a guest-first mindset
- Ability to multitask in high-pressure environments
- ServSafe and TIPS certification (or ability to obtain within 90 days of hire)
- Must have reliable transportation between Hartford, CT and Springfield, MA for off-site events
Diversity creates a healthy atmosphere:
Max Hospitality is an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
