ABOUT THE JOB

Event Manager Description

• Research and identify potential opportunities to purchase tickets for upcoming sports and music events across Europe and the United Kingdom.
• Complete daily tasks including event building, event checking, pre/post-event reporting, ticket requests, and other customer service enquiries.
• Take a proactive role in the strategic acquisition of ticket inventory.
• Take ownership and accountability of individual events, managing the inventory from acquisition through to event completion.
• Monitor and manage ticket inventory levels to prevent overstock or undersupply.
• Compile monthly and quarterly sales reports.
• Work collaboratively with other Event Managers, supporting informed decision-making and contributing innovative ideas and fresh perspectives.
• Provide updates on event status, inventory position, and progress through meetings and written communication.
• Collaborate across departments, including Customer Services, Fulfillment, and Sales teams, to manage post-sale aspects of events effectively.
• This role has the potential to be a long-term opportunity where hard work is appreciated and rewarded, supported by a down-to-earth team committed to career growth.

ABOUT YOU

• Experience working in operational ticketing.
• Knowledge of major sporting events, concerts, and entertainment venues across Europe.
• Strong understanding of supply and demand principles and the ability to apply them in a dynamic marketplace.
• Ability to thrive in a fast-paced environment and work under pressure.
• Comfortable working with automation software and leveraging technology to improve processes.
• Genuine passion for major sporting events, live entertainment, and venues across Europe and the UK.
• Advanced C1 level English proficiency required.
• Strong attention to detail and ability to follow processes as instructed.
• Flexible working hours to meet conflicting deadlines.
• Team player committed to delivering exceptional results.

ABOUT OUR VALUES

Embrace and Execute Change

Be Challenged and Achieve

Cultivate Growth and Learning

Working Together is Success

Customer Satisfaction is First

WE OFFER

• Permanent full-time contract
• Private medical insurance
• Meal card by Sodexo
• Coffee, fruit, and snacks

EQUAL OPPORTUNITY STATEMENT

Ticket Merchant is an equal opportunity employer committed to providing equal opportunity to individuals from diverse backgrounds, genders, races, ages, education levels, ethnicities, religions, political orientations, disabilities, sexual orientations, gender identities, and gender expressions.

The company promotes an inclusive environment where everyone feels accepted, respected, and valued as individuals, with equal access to opportunities and resources.