ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Assist employees, temporary staff, contractors, and vendors with event-day check-in and check-out procedures.
Verify employee credentials, event accreditations, and access permissions as required.
Support Human Resources with staffing logistics and workforce coordination.
Help direct employees, temporary workers, vendors, and NPO groups to assign work locations.
Assist with employee meal distribution and break coordination.
Launder, organize, distribute, and collect employee uniforms and equipment.
Maintain organized check-in areas and employee service stations.
Provide excellent customer service while assisting employees and guests with questions or concerns.
Ensure all associates are following venue safety protocols and company policies.
Assist with setup and breakdown of employee check-in areas and HR stations.
Accurately communicate event updates, scheduling changes, and operational information to staff.
Support additional event-day duties as assigned by Human Resources or Operations leadership.
PREFERRED QUALIFICATIONS:
Must be at least 18 years of age.
Previous experience in customer service, event operations, hospitality, HR support, or staffing coordination preferred.
Strong interpersonal and communication skills.
Ability to work effectively in a fast-paced, high-volume environment.
Comfortable interacting with diverse groups of employees, vendors, and guests.
Ability to remain calm and professional under pressure.
Strong attention to detail and organizational skills.
Ability to follow directions and work independently when needed.
Basic computer and tablet proficiency preferred.
Reliable transportation to and from the venue.
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
