Job Description

VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK

For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirit’s 5,000+ employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, competitions, and yearbook, Varsity Spirit impacts more than a million athletes each year.

OUR COMMITMENT TO SAFETY

At Varsity Spirit, the safety and wellbeing of the young people we serve is of the utmost importance. Since our inception 50 years ago, we have been – and remain – steadfastly committed to doing our part to create a safe and positive environment for our participants’ physical, emotional, and social development, and promoting an environment free from abuse and misconduct. Varsity has a zero tolerance for abuse in its programs, events, and associated business activities. Varsity is committed to reporting all suspicions, allegations, and incidents of abuse in full accordance with local laws and reporting requirements. Learn more at Our Commitment to Safety - Varsity.com

JOB TYPE: Full Time

LOCATION DETAILS: Onsite - 3865 Produce Rd, Suites 208-209
Louisville, KY 40218

Remote work arrangements may be considered based on business needs and candidate qualifications.

TRAVEL REQUIREMENTS: This role requires significant travel and flexibility. Regular event travel and attendance at staff meetings and trainings are essential. During peak event season (October through May), availability for weekend travel is expected.

HOW YOU WILL MAKE AN IMPACT

The Event Coordinator Supervisor is a key leader within Varsity All Star Operations, responsible for driving regional event execution, financial performance, and operational consistency. This role provides direct leadership and oversight of the regional operations team, ensuring events are executed safely, efficiently, and in alignment with company standards and financial goals.

This position owns regional performance outcomes, including budget adherence, margin optimization, team effectiveness, and overall event quality. The Supervisor partners closely with cross-functional and regional leadership to scale best practices, improve processes, and enhance the customer and staff experience across all events.

WHAT YOU WILL DO

Regional Leadership & Team Management

• Provide direct leadership, coaching, and development to the regional operations team, specifically Event Coordinators and supporting roles.
• Establish clear performance expectations and hold team members accountable for execution quality, financial outcomes, and operational standards.
• Lead hiring, onboarding, training, and ongoing development of team members in alignment with company processes and compliance requirements.
• Conduct performance evaluations, provide real-time feedback, and support career development and succession planning.
• Foster a high-performance, collaborative team culture focused on accountability, engagement, and continuous improvement.
• Manage team capacity and align staffing resources with event demands across the region.

Financial Leadership & Accountability

• Oversee regional event financial performance, ensuring alignment with budget targets, margin expectations, and cost controls.
• Review and approve event budgets, forecasts, and post-event financials prepared by Event Coordinators.
• Identify and implement cost-saving opportunities and margin improvements across events and vendors.
• Monitor financial trends and partner with leadership to proactively address risks and optimize profitability.
• Ensure accurate and timely financial reporting, forecasting, and reconciliation processes.

Event Operations Oversight

• Provide oversight and direction for planning and execution of all regional events, ensuring consistency with company standards and best practices.
• Serve as an escalation point for complex or high-risk events, providing guidance and real-time decision-making support.
• Ensure consistency in:
  • Event planning timelines and deliverables
  • Safety and compliance standards
  • Staffing models and labor planning
  • Vendor coordination and execution
• Partner with Event Coordinators to review event plans, troubleshoot challenges, and drive operational excellence.
• Maintain accountability for overall event execution quality, safety, and customer experience.

Operational Strategy & Continuous Improvement

• Drive standardization of processes, tools, and best practices across the region.
• Leverage post-event data and team feedback to identify trends and implement operational improvements.
• Partner with leadership to support long-term operational strategy and scalability.
• Lead or contribute to cross-regional initiatives aimed at improving efficiency, communication, and execution.
• Ensure consistent communication and dissemination of operational updates to all team members and stakeholders.

Cross-Functional & Stakeholder Collaboration

• Partner with regional and national leadership, including the Director of Event Operations and Regional General Managers, to align goals and execution strategies.
• Collaborate with internal teams such as finance, logistics, production, retail, and customer experience to support successful event delivery.
• Oversee and maintain key vendor relationships, ensuring service quality, cost efficiency, and alignment with operational needs.

Event Participation

• Serve in a leadership role at events, as needed, including oversight of large-scale or complex deployments.
• Provide onsite leadership support, ensuring alignment to standards and coaching team members in real-time execution.

QUALIFICATIONS

Knowledge/Skills/Abilities:

• Strong financial acumen, including budgeting, forecasting, and P&L interpretation.
• Proven people leadership experience, with the ability to coach, develop, and hold teams accountable.
• Demonstrated ability to drive operational strategy, process improvement, and change management.
• Strong organizational and project management skills with attention to detail.
• Excellent communication and interpersonal skills, with the ability to influence across functions.
• Ability to analyze data, identify trends, and make informed decisions.
• Proficiency in Microsoft Office (especially Excel), Salesforce, Workday, and related systems.
• Ability to operate effectively in a fast-paced, high-volume environment.

Supervisory Responsibility:

• This position has direct supervisory responsibility for regional operations team members, including Event Coordinators and other supporting roles.

Education/Experience:

• Bachelor’s degree in business or related field or equivalent work experience.
• Minimum of 5 years industry experience

PHYSICAL REQUIREMENTS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While not participating in an event this job operates in a professional office environment. Largely a sedentary role with some filing requiring the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. Ability to sit or stand for long periods through meetings and while operating office equipment, PC’s, laptop, telephone will be required.
• During events the ability to stand and walk for long periods of time (5 hours plus) is required. The ability to communicate with customers and colleagues using the following but not limited to radio, walkie talkie, text message and email is required. The ability to lift, bend, push, pull and manipulate equipment that is a minimum of 30 lbs. is required.

#LI-KS1

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.

JOIN THE BEST TEAM IN SPORT & SPIRIT

At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.

OUR VALUES

Service - We lead with heart. We champion community.

Passion - We love what we do. It fuels our purpose.

Integrity - We do what we promise. We own our actions and decisions.

Respect - We earn it by giving it. Because everyone deserves it.

Innovation - We never stop striving to be better. For ourselves and our community.

Transparency - We are committed to openness and honesty in everything we do.

OUR BENEFITS

We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include:

• Comprehensive Health Care Benefits
• HSA Employer Contribution/ FSA Opportunities
• Wellbeing Program
• 401(k) plan with company matching
• Company paid Life, AD&D, and Short-Term Disability
• Generous My Time Off & Paid Holidays
• Varsity Brands Ownership Program
• Employee Resource Groups
• Access to Financial Coaching and member-owned Credit Union
• St. Jude Partnership & Volunteer Opportunities
• Employee Perks including discounts on personal apparel and equipment!

Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.